Why wont my iphone connect to itunes
nothing comes up on my screen when i plug in my iPhone. I can't sync or do anything on it. help!
iPhone 4S, iOS 7.0.6
User profile for user:
judysings
User level:
Community Specialist
Hi sabrin_mcc,
Welcome to the Support Communities!
The article below should help you with this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
If this does not resolve the issue, you may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy