gatormother

Q: black screen my i pod nano will not turn on?  should be charged

my i pod nano 7th generation has a black screen and will not turn on  HELP?????

iPod nano

Posted on Mar 7, 2014 2:38 PM

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Q: black screen my i pod nano will not turn on?  should be charged

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  • by mario49,

    mario49 mario49 Mar 9, 2014 8:32 AM in response to gatormother
    Community Specialists
    Mar 9, 2014 8:32 AM in response to gatormother

    Hello gatormother,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    iPod nano (7th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS4433

     

    Will not turn on or screen remains dark

    • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    • If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
    • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the screen remains dark and will not turn on, then your iPod may need service.

     

    Have a nice day,

    Mario