imessages and facetime stopped working on my macbook pro. It used to work earlier but for some unknown reason it says my apple id cant be used to setup imessage and i need to contact support.
Not sure why has this happened.
has this happened to anyone else. How did you guys resolve.
Your help is highly appreciated.
P.S. I am not able to contact support because my working hours coincide with theirs.
MacBook Pro, OS X Mavericks (10.9.2)
I have now successfully rectified the problem by speaking with customer care.
Only those guys on the other end of the phone can rectify this. They said its just a security thing and so they can confirm it over the phone and activate it while you are on the call.
Use the link below to schedule an appointment and so apple can call you instead of you calling them.
http://www.apple.com/support/expert
P.S. Chat option is of no use as they can't help you to correct this on chat and will ask you to contact support.
Hope this is helpful to all of those facing this problem. Its a quick call and can only take less than 5 minutes and i believe its worth it.
THANK YOU! I've had this problem for months and none of the other chatboards fixed my problem. I never called Apple because it said I had to pay a one-time fee since my warrenty is up. But I called them and told them what this message said and they simply helped me without having to pay. Yay!
Your apple id cant be used to setup imessage at this time
