Why when I try to download my digial copy of a movie, itunes keeps prompting me to sign in to redeem my code but I am already signed in and I cannot get pass the sign in screen?????
MacBook Pro, OS X Mavericks (10.9.2)
Hi kvnkines,
Welcome to the Support Communities!
The article below explains how to redeem an iTunes Gift Card.
The terms and conditions are usually printed on the back of the card.
If you have a specific question about a card, follow the information in the articles below to contact iTunes Store Support.
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574
If you have trouble redeeming your code, this article may help:
iTunes Store: Invalid, inactive, or illegible codes.
http://support.apple.com/kb/TS1292
Cheers,
- Judy
Why when I try to download my digial copy of a movie, itunes keeps prompting me to sign in to redeem my code but I am already signed in and I cannot get pass the sign in screen?????
