HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errorsQ: Why when I try to download my digial copy of a movie, itunes keeps prompting me to sign in to redeem my code but I am already sign ... Why when I try to download my digial copy of a movie, itunes keeps prompting me to sign in to redeem my code but I am already signed in and I cannot get pass the sign in screen????? more
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Helpful answers
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Mar 10, 2014 2:46 PM in response to kvnkinesby judysings,Hi kvnkines,
Welcome to the Support Communities!
The article below explains how to redeem an iTunes Gift Card.
The terms and conditions are usually printed on the back of the card.
If you have a specific question about a card, follow the information in the articles below to contact iTunes Store Support.
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574
If you have trouble redeeming your code, this article may help:
iTunes Store: Invalid, inactive, or illegible codes.
http://support.apple.com/kb/TS1292
Cheers,
- Judy
