Q: I have 4 accounts on my Mac Pro running Mavericks. From one account I can scan with my Epson NX420, but the other three accounts do not see the scanner. Can print from all accounts.
Sorry, I was not given the option of posting to a Maverics community. I have 4 accounts on my Mac Pro running Mavericks. From one account I can scan with my Epson NX420, but the other three accounts do not see the scanner. Can print from all accounts.
Posted on Mar 7, 2014 9:34 PM
by griff w,Solvedanswer
Hi there Ira Fletcher,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article was written for printer issues, many of the same troubleshooting steps apply to scanners as well.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
-Griff W.
Posted on Mar 10, 2014 1:04 PM