New remote, nor any device now, will pair/unpair.

After losing my original remote I simply used the Remote app on my devices. This worked wonderfully, but I decided a replacement remote would be nice to have. Unfortunately, this is where it all went wrong. After reading the pairing directions (Menu and Right for 6 seconds), pairing was not only unsuccessful, but seems to have disconnected my other devices from controlling AppleTV, as well. I've tried unpairing (Menu and Left for 6 seconds) to no avail. At this point my AppleTV won't come out of sleep mode and I am unable to pair or unpair any device (new remote, included).

Thank you for any help you can give!

Apple TV

Posted on Mar 8, 2014 7:06 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New remote, nor any device now, will pair/unpair.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.