Changed my appleid password and now can't find AT&T cellular data network

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Changed my appleid password and now can't find AT&T cellular data network

A few days ago, I changed my appleid password. This morning I had occasion to try to use the AT&T cellular data network on my ipad and it keeps being unable to find it, coming back saying "No Service". I do not believe there is truly an outage on that network. I am using iOS 7.0.6. I can access everything via my wireless network with no problem, using the new appleid password. I have tried resetting the network settings on my ipad, turning off Find my Ipad, and restarting the ipad with no effect. I just successfully backed up my ipad to Icloud and am about to do so to my computer as well, prior to trying a reset to factory settings. Before I do the reset to factory settings, I thought I would ask if there are any other ideas or if this is some sort of known bug? Thanks.

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.6

Posted on Mar 8, 2014 8:03 AM

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Answer 1

mario49

Community Specialist

Mar 10, 2014 10:39 AM in response to Working2

Hello Working2,

Thank you for using Apple Support Communities.

For more information, take a look at:

iPhone: Troubleshooting No Service

http://support.apple.com/kb/ts4429

Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.

Turn iPhone off and then on again.

Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.

Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.

Update your iPhone to the latest version of iOS.

Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.

Restore the iPhone.

Have a nice day,

Mario

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