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My appleTV remote works except for down arrow after upgrade 3/1/14

I recently upgraded the appleTV deviice I purchased at Target in January, 2014. The appleTV remote worked fine until I installed the upgrade last week.

Now the down arrow does not work. all other arrows, menu, and select, and pause/play works.

I unpaired the the remote and paired agian. did this several times. I even unplugged the device and removed the battery in remote. Still the down arrow is the only button that does not work. Any thoughts?


gene

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Mar 8, 2014 7:27 AM

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Posted on Mar 9, 2014 11:12 AM

Nothing to do with the update. If a button(s) on the remote has stoped working then you will need to replace the remote. They cost about $20. or if it is that new Apple will probably replace it.

5 replies

My appleTV remote works except for down arrow after upgrade 3/1/14

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