Setup outgoing email for RoadRunner

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Level 1

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Setup outgoing email for RoadRunner

I use OS X Mavericks and Mail on my MacBook Pro. I have setup my RoadRunner account and receive mail without any issues for several months, however I have never been able to send mail from my MAC using the RoadRunner account. A dialogue box is constantly telling me that my settings are incorrect.

I tried:

smtp-server.cinci.rr.com

smtp-server-cinci.rr.com

I have tried both by forcing the 587 Socket, using the default sockets, using each socket separately. I have tried all of this with/without password authentication and with/without SSL checked.

I am at a loss. Some of these settings cause me to stop receiving as well.

Any ideas?

Thanks

MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.2)

Posted on Mar 8, 2014 7:42 AM

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Answer 1

baltwo

Level 9

62,386 points

Mar 8, 2014 2:45 PM in response to Mac_Novice58

Contact RoadRunner. smtp-server.san.rr.com works here for my account.

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Answer 2

Mac_Novice58 Author

Level 1

0 points

Mar 8, 2014 3:51 PM in response to baltwo

After several months I have found the answers.

For OS X Mavericks Mail, I used the following:

Roadrunner SMTP server
1. smtp-server.cinci.rr.com
2. Use Default Ports
3. Uncheck “Use Secure Socket Links”
Authentication: Password
User Name: username@cinci.rr.com
Entered my Password

I am away from home and not using the Time Warner network, so I might have to change something when I get back home. Everything working fine now.

I then experimented with MS Outlook 2011 for MAC and found the following works for Outlook:

1. Roadrunner SMTP server

a) smtp-server.cinci.rr.com

b) Override Default Port (Default Port was 25)

c) Use Port 587

d) Uncheck “Use Secure Socket Links”

2. Select “More Options” Button

3. Authentication: User Name and Password

4. User Name: username@cinci.rr.com

5. Entered my Password

So far so good. Might have to change when I get back to Cincinnati from my trip.

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Answer 3

baltwo

Level 9

62,386 points

Mar 8, 2014 4:28 PM in response to Mac_Novice58

Thanks for the feedback. I no longer travel, but when I did, I just used their webmail version and dispensed with using Mail.

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