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mac wouldn't wake from sleep

my macbook pro from mid 2012 screen would go to sleep without pressing the power button or having hot corners, would not respond when i try to wake it and wouldn't shut down(even when I try force shutting it pressing the power button for a few seconds)

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.2)

Posted on Mar 8, 2014 9:26 AM

Reply
6 replies

Mar 8, 2014 12:48 PM in response to rrab

Step 1

Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem.

Step 2

If you're running OS X 10.8.5 or earlier, from the menu bar select

 ▹ System Preferences... ▹ Accessibility

If the checkbox at the bottom marked

Enable access for assistive devices

is checked, uncheck it and test.

If you're running OS X 10.9 or later, select

 ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility

If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.

Step 3

Disconnect all wired peripherals except those needed to boot, if any. Be sure to disconnect all USB hubs. If you use a keyboard or mouse plugged into a hub, plug the devices directly into a built-in USB port and remove the hub. Test.

Step 4


If you have more than one user account, you must be logged in as an administrator for this step.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for Diagnostic and Usage Messages. If you don't see that heading, select

View Show Log List

from the menu bar. In the search box in the window's toolbar, enter "powerd" (without the quotes.) Select the last few messages that appear, if any, and copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

Mar 8, 2014 10:04 PM in response to Linc Davis

3/5/14 10:30:06.978 powerd[16]: com.apple.message.domain: com.apple.darkwake.capable

com.apple.message.hardware_support: none

com.apple.message.settings: none

Sender_Mach_UUID: 580E0BFA-63C6-3E88-AE3C-D7CB7FCF197D



3/5/14 15:08:40.526 powerd[16]: com.apple.message.domain: com.apple.darkwake.capable

com.apple.message.hardware_support: none

com.apple.message.settings: none

Sender_Mach_UUID: 580E0BFA-63C6-3E88-AE3C-D7CB7FCF197D



3/6/14 18:06:04.237 powerd[28]: com.apple.message.domain: com.apple.darkwake.capable

com.apple.message.hardware_support: none

com.apple.message.settings: none

Sender_Mach_UUID: 580E0BFA-63C6-3E88-AE3C-D7CB7FCF197D



3/7/14 09:59:08.065 powerd[28]: com.apple.message.domain: com.apple.darkwake.capable

com.apple.message.hardware_support: none

com.apple.message.settings: none

Sender_Mach_UUID: 580E0BFA-63C6-3E88-AE3C-D7CB7FCF197D



3/7/14 15:09:51.710 powerd[28]: com.apple.message.domain: com.apple.darkwake.capable

com.apple.message.hardware_support: none

com.apple.message.settings: none

Sender_Mach_UUID: 580E0BFA-63C6-3E88-AE3C-D7CB7FCF197D

Mar 9, 2014 8:33 AM in response to Linc Davis

non worked ( tried them before posting this discussion)

I tried deleting all my data with the recovery option ("command r" during startup) and deleted all the data from the computer which didn't help to solve the problem


also I tried to reset SMC I'll inform you later if it solved the problem

mac wouldn't wake from sleep

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