HT202310: Portables: Adjusting the keyboard backlight
Learn about Portables: Adjusting the keyboard backlight
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Helpful answers
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Mar 10, 2014 7:15 AM in response to a new soul in strange worldby sterling r,Hey there,
It souns like you have some keys that are not working as expected on your built in keyboard. I recommend these steps from the article named:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
- If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
- If the issue persists, use Keyboard Viewer to help isolate the issue:
- Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
- Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
- Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
- From the Input (flag) menu, choose Show Keyboard Viewer.

Thank you for using Apple Support Communities.
All the best,
Sterling
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Mar 11, 2014 1:58 PM in response to sterling rby a new soul in strange world,I've tried but the problem presists
Anyway ... Thanks Sterling !
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Oct 4, 2014 2:32 PM in response to a new soul in strange worldby Erictsao,My macbook pro has exactly the same problem as yours. Sometimes it works, sometimes it doesn't. I've checked the keyboard setting but without luck. Help!
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Oct 21, 2014 5:38 AM in response to a new soul in strange worldby drossi21,I had the same problem and was able to solve by going into the keyboard preferences and unchecking "adjust keyboard brightness in low light".
Hope it helps!
