HT201407: If you can't activate your iPhone
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Q: i have bought ipone 5s off ebay and cant activate it cos do not have previous owners id.....what do i do?
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Mar 8, 2014 12:51 PMby AnaMusic,The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
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Mar 8, 2014 12:52 PMby TJBUSMC1973,You contact the seller and request they remove the device from Activation Lock, or request a refund.
Find My iPhone Activation Lock: Removing a device from a previous ...
