HT203905: Why can’t I select None when I edit my Apple ID payment information?

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Mrs CT

Level 1 (0 points)

Q: using credits

i have 11 credits on my i tunes store but cannot seem to use them to purchase items, any ideas what i should be clicking??

Posted on Mar 8, 2014 1:11 PM

I have this question too

Q: using credits

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Helpful answers

by judysings,

judysings Mar 10, 2014 6:41 AM in response to Mrs CT
Community Specialists

Mar 10, 2014 6:41 AM in response to Mrs CT

Hi Mrs CT,

Welcome to the Support Communities!

This article will explain how payments are processed:

iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Order of iTunes billing methods
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:

iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727

Cheers,

Judy
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