using credits

i have 11 credits on my i tunes store but cannot seem to use them to purchase items, any ideas what i should be clicking??

Posted on Mar 8, 2014 1:11 PM

Reply
1 reply

Mar 10, 2014 6:41 AM in response to Mrs CT

Hi Mrs CT,


Welcome to the Support Communities!


This article will explain how payments are processed:


iTunes Store: How iTunes Store purchases are billed

http://support.apple.com/kb/HT5582

Order of iTunes billing methods

When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.



If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:


iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727



Cheers,


Judy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

using credits

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.