What is the best way to clean my iMac - after 3 years of use I ahve never done that
I keep getting popups for MacKeeper but concerned that it is not safe
Any suggestions for a non-techie?
Many thanks
iMac, OS X Mavericks (10.9.2)
A Mac doesn't need to be cleaned, except perhaps to remove software such as "MacKeeper." But I gather you haven't installed it. If you have a functional problem, please describe it.
Many thanks
The problem is when I link to any website - and forgive me for such lay terms, the little blue filler that comes across the URL name stops midway and goes no further. I don;t get the little twirling basketball, nothing at all - just stops
If I restart it works again - one the same websites , for about 3 minutes and then does it again
Cheers and thanks for your patience with me. I'm 70 and don't always know how to explain things well
Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?
my iMac is freezing
