5 Replies Latest reply: Mar 21, 2014 4:33 PM by Lee Miles
cmob278 Level 1 Level 1

I installed OS X Mavericks, now I can't use my iPhoto...help!!!


MacBook Pro, OS X Mavericks (10.9.2)
  • leroydouglas Level 6 Level 6

    Run the >software update>iPhoto

     

    look for it in your applications folder

  • Old Toad Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    What version of iPhoto do you have.  With Mavericks one must use iPhoto 9.5.1 which is only available from the App Store.

     

    This screenshot describes which previous versions of iPhoto work and don't work withMavericks and which quality for a free upgrade to iPhoto 9.5.1:

    iP95compatibility.png

    The other versions will require you to purchase the new iPhoto version.

     

    OT

  • Lee Miles Level 2 Level 2

    Hello Old Toad

     

    Have same issue as poster.  From your chart I see that iPhoto 9.4.3 qualifies for the free upgrade to 9.5.1.

     

    When I try I get two error msgs:  first says update not available for this Apple ID either because it was bought by a different user or item was refunded or cancelled.  (Neither being the case for me)  If I press OK then another error message comes up:  There was an error in the App Store.  Please try again later.

     

    My original iPhoto was purchased many, many years agos (before the "App Store") and I have kept using it and updating it through many Macs.   Never any difficulty until installing Mavericks a few days ago. . . . .which I am forced to do if I want to keep editing with FCP X.

     

    Any suggestions?

  • Old Toad Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Contact Customer Support at the App Store to clear up the ID issue via the link shown below:

    AppStoresupport.png

  • Lee Miles Level 2 Level 2

    Took a while to find that same Support Quick Links, but once I did things got even more complicated.  Of course.   I wound up having to purchase iPhoto 9.5.1 even though in once place I looked my iPhoto 9.4.3. is eligible for a free upgrade.   Hmmmmmm

     

    Nevertheless, thank you for the help.

     

    Lee Miles