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Pre-Ordering songs from an album on iTunes

Hi there,

I've pre ordered a song from an album before the realise date and now the song has become available i can't sync it onto my iTunes

MacBook Pro

Posted on Mar 8, 2014 7:06 PM

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Question marked as Best reply

Posted on Mar 11, 2014 9:28 AM

Hey noxymoo123,



Thanks for the question. I understand you are having issues with a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:


Downloading a pre-ordered item


When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.


If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714



Thanks,


Matt M.

1 reply
Question marked as Best reply

Mar 11, 2014 9:28 AM in response to noxymoo123

Hey noxymoo123,



Thanks for the question. I understand you are having issues with a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:


Downloading a pre-ordered item


When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.


If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714



Thanks,


Matt M.

Pre-Ordering songs from an album on iTunes

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