1 Reply Latest reply: Mar 9, 2014 12:34 AM by Kenichi Watanabe
PISP Level 1 Level 1

I just bought the latest ipod shuffle and want to put my library songs on it. Why when I tried to install the latest version of i-tunes nothing happened. My new pod is connected to my laptop USB 2.0 port but it is nowhere to be found. Why is this new shuffle pod not recognized?

iPod shuffle, Windows 7, I already had i-Tunes library songs
  • Kenichi Watanabe Level 8 Level 8
    Mac OS X

    You downloaded iTunes AND installed it, right?  What you downloaded is the installer, which installs the iTunes app (and other things like drivers) on your computer.  You then have to run the iTunes app.


    If you did that already, make sure the USB docking cable's plug is completely inserted into the shuffle's headphones jack, as shown in this document




    When connected, the shuffle's light should come ON.  That indicates it is getting power.  If it blinks orange (at least initially), that indicates it is connecting for data.


    If you are good so far, in iTunes, the sidebar (along left side of window) may be hidden.  If it is, from the menu bar, under View, select Show Sidebar.  When the shuffle is connected, it should be listed in the sidebar, below DEVICES. Does it appear there?