1 Reply Latest reply: Mar 9, 2014 6:46 AM by King_Penguin
Alezae Level 1 Level 1 (0 points)

Can someone help me . I forgot my answers to security question and i cant purchase any app? Please

  • King_Penguin Level 10 Level 10 (106,130 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use