I need help updating

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Level 1

0 points

I need help updating

I can't update my app I've tried signing out and signing back in then tried to update the app but another email appears my iphone used my. Mom and when I get a app my email pops up but not when I update? Everything else is good with my AppleID

iPhone 4, iOS 7.0.6

Posted on Mar 9, 2014 7:00 AM

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Answer 1

Ralph9430

Level 7

21,726 points

Mar 9, 2014 7:10 AM in response to IsaiahJG

If the app in question was downloaded or purchased using someone else's Apple ID then that app will always require that ID and password to update. The only way around this is to delete the app from your device and then download or purchase it using your own Apple ID and password.

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