1 Reply Latest reply: Mar 9, 2014 6:40 AM by King_Penguin
Ould Nahi Level 1 (0 points)

Hi ,

 

I want to purchase a Brain game , from my I phone but the ask me to answer the secrets quations which i forget , what to do ?


iPhone 4S, iOS 7.0.1
  • King_Penguin Level 10 (120,171 points)

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.

     

    If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use