HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music

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Q: My bank account information in iTunes is not working when trying to make purchases on new iPad.

My credit card info in iTunes account is not working after I switched accounts to new iPad Air. I have re-entered info many times and it seems to be okay but when I attempt to make a purchase it doesn't work. I am told to contact iTunes support. I have done everything I can think of. Can you help?

iPad Air Wi-Fi, iOS 7.0.6

Posted on Mar 9, 2014 9:11 AM

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Q: My bank account information in iTunes is not working when trying to make purchases on new iPad.

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