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USB device problem with Windows XP

iTunes does not instal Apple USB device on Widows XP, it doesn not make a difference what ever I do, removing every thing from Apple, cleaning the registery, instaling the new version, no thing helps. While Windows sees the iPhone but can not recognize it because there is no Apple USB device on the pc, so the pc knows that there is some thing pluged in the USB port, but can not know what it is.


Have you any solution for me? I hope so.


Greetings

iPhone 5, Windows XP, Apple USB device

Posted on Mar 9, 2014 9:21 AM

Reply
1 reply

Mar 11, 2014 7:10 AM in response to Karo_Ams

Hi Karo_Ams,


Welcome to the Support Communities!


The article below may be able to help you with this. Click on the link to see more details and screenshots.


How to restart the Apple Mobile Device Service (AMDS) on Windows

http://support.apple.com/kb/TS1567



This document explains how to restart the Apple Mobile Device Service on Windows XP, Windows Vista, and Windows 7


Cheers,



- Judy

USB device problem with Windows XP

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