Iphone 4s Memory problems

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Level 1

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Iphone 4s Memory problems

I've had an iphone 4s for a few months now, but recently have been getting a continual message about the memory being full. I'm fairly good at downloading my photos and don't keep much music on the phone, as it's only a 8GB, but this message is really starting to frustrate me. When I go to sync my phone, it says that 3.91 GB is dedicated to something classed as 'other'. I can hardly take any photos when I'm out, as the phone says the memory is full (I had 14 pics on my phone this morning). I've just synced again and removed nearly all the apps, all my photos, all of my music and deleted all my text messages. Still massively full of something 'other'. When I go in usage, the sum total of apps and photos barely tips 1GB. What is going on and how do I sort it? Don't make me regret trading in my samsung!!!!!!

iMac, iOS 5.0.1

Posted on Mar 9, 2014 8:49 AM

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Answer 1

matt00

Level 5

4,041 points

Mar 11, 2014 6:23 AM in response to freydis7

Hey freydis7,

Thanks for the question. I understand you are experiencing issues with "other" space. The following article may help to resolve your issue:

iOS: "Not enough free space" alert when trying to sync

http://support.apple.com/kb/TS1503

Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:

1. Turn off the music or photo sync option in iTunes for the device.

2. Click Apply to sync the changes to the device.

3. Turn the music and photo sync options for the device on again.

4. Click Apply again to try to sync the device to iTunes.

If the 'Not enough free space' alert appears, continue to step 5.

5. Turn off the automatic syncing functions for the iOS device. To do this:

- Select the iOS device from the iTunes window and click the Summary tab.

- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.

- Click Apply to sync the changes to the device.

- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.

If the 'Not enough free space' alert appears, continue to step 6.

6. Restore using iTunes.

Thanks,

Matt M.

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