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I can't remember my security question answers, and can't get to where it says it will send me info to my email

I can't remember my security question answers, and tried to get an email.

iPhone 5s, iOS 7

Posted on Mar 9, 2014 11:15 AM

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2 replies

Mar 9, 2014 11:16 AM in response to rhondahampson2

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(102247)

Mar 9, 2014 11:16 AM in response to rhondahampson2

Alternatives for Help Resetting Security Questions and Rescue Mail


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


How to Manage your Apple ID: Manage My Apple ID

I can't remember my security question answers, and can't get to where it says it will send me info to my email

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