1 Reply Latest reply: Mar 9, 2014 11:36 AM by King_Penguin
dugnk Level 1 Level 1 (0 points)

don't remember setting this up. can i edit or change my answers?


iPad (4th gen) Wi-Fi
  • King_Penguin Level 10 Level 10 (110,615 points)

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use