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i tunes cannot connect to itunes store

every time i open itunes i have a message that itunes could not connect to the itunes store.

i tried uninstalled itunes and instilled it again and received the same masseage

Windows Vista

Posted on Mar 9, 2014 12:39 PM

Reply
3 replies

Mar 11, 2014 6:28 AM in response to mufadalsk

Hello mufadalsk,


Thank you for using Apple Support Communities.

For more information, take a look at:


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Troubleshoot issues in Windows


If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.



Have a nice day,

Mario

i tunes cannot connect to itunes store

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