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Unable to modify color management

I am using OSX 10.9.1


I am attempting to print photographs to a Canon Pixma printer


The Instructions state that I need to change "Color Matching" from the drop down box from "ColorSynch" to "Canon Color Matching"


While both selections appear, they are greyed out preventing me from changing from ColorSynch to Canon


Any ideas why this is an issue?


Thanks,


User uploaded file

MacBook Pro, Mac OS X (10.7)

Posted on Mar 9, 2014 12:54 PM

Reply
3 replies

Mar 11, 2014 6:03 AM in response to mick2001

mick2001,


Thank you for using Apple Support Communities.

For more information, take a look at:


Troubleshooting printer issues in OS X

http://support.apple.com/kb/ts3147


  1. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
  2. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
  3. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

  1. Reset the printing system, then add the printer again.
  2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.


Have a nice day,

Mario

Unable to modify color management

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