14 Replies Latest reply: Mar 9, 2014 9:22 PM by AnaMusic
Fenian Fumbler Level 1 Level 1 (0 points)

Can't upgrade my white Macbook from Snow Leopard (10.6.8) to Mavericks.  Have 4 GB RAM.  Not sure when I bought it, but under "Get Info" it shows my desktop was created Dec 27, 2009.  Any solutions?


MacBook, Mac OS X (10.6.8)
  • baltwo Level 9 Level 9 (61,830 points)
  • Fenian Fumbler Level 1 Level 1 (0 points)

    Thanks Baltwo.  Like I mentioned above, I have Snow Leopard 10.6.8 with 4 GB RAM and plenty of memory.  It is a white Macbook so unless there are specifications I'm not seeing I still can't figure out why I can't upgrade to Mavericks.  The response to the upgrade request when I try doesn't tell me why I can't upgrade, it just indicates that I can't.  I'm not clear as to what the actual block is that prevents, i.e. what specification is it that I don't meet (given what I have outlined)?  Any suggestions as to what is preventing the upgrade?

  • baltwo Level 9 Level 9 (61,830 points)
  • MichelPM Level 6 Level 6 (9,425 points)

    Does your Mac meet the mimumum Mac hardware requirements for installing Mavericks per the link Baltwo gave you?

    To find out info about your system,

    click on the Apple symbol in the upper left of the OS X main menu bar.A drop down menu appears.

    Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed.

    Click on the button that says More Info. A larger window appears giving you a complete overview of your iMac's hardware specs.

    Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply.

    This will tell us everything about your Macbook so we can determine if your Mac meets the requirements or not.

     

    I am going to state, prior to you supplying this info, that any of the white polycarbonate MacBooks are NOT eligible for the free Mavericks upgrade.

    I think only the aluminum models of MacBooks and MacBook Pros are eligible.

  • Fenian Fumbler Level 1 Level 1 (0 points)

    Thanks MichelPM.  Here's the info you mentioned:

     

    Model Name:          MacBook

      Model Identifier:          MacBook2,1

      Processor Name:          Intel Core 2 Duo

      Processor Speed:          2.16 GHz

      Number Of Processors:          1

      Total Number Of Cores:          2

      L2 Cache:          4 MB

      Memory:          4 GB

      Bus Speed:          667 MHz

     

     

    As far as which Macbooks are eligible to upgrade to Mavericks, I've copied and pasted what it states on the requirements page (I've bolded what I believe to correspond to my Macbook):

     

    To install Mavericks, you need one of these Macs (with the ones not relevant taken out):

    • MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)  As I mentioned, my desktop was created in Dec 2009, so should fit shouldn't it?

     

    Your Mac also needs:

    • OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    • 2 GB or more of memory
    • 8 GB or more of available space
  • stevejobsfan0123 Level 8 Level 8 (37,205 points)

    Yours is Late 2006 or 2007, it's not compatible.

     

    Model Identifier:          MacBook2,1

  • AnaMusic Level 9 Level 9 (57,060 points)

    Fenian Fumbler wrote:

     

      It is a white Macbook

     

    It is not compatible with OS X 10.9 = Mavericks.

  • Fenian Fumbler Level 1 Level 1 (0 points)

    My reason for wanting to upgrade to Mavericks was that I wanted to buy Photoshop Elements 12 and it won't run on Snow Leopard (10.6.8) but rather recommends Mavericks.  Anyway you have all been very helpful to me.  Anyone got any suggestions re the PS Elements 12 issue?

  • MichelPM Level 6 Level 6 (9,425 points)

    You do not need OS X 10.9 Mavericks to run PSE 12.

    Minimum OS X version is OS X 10.7 Lion and greater to run PSE 12.

    You can pay for a download code for the Mac App Store  and install OS X 10.7 Lion on your Mac and you'll be good to go.

     

    http://store.apple.com/us/product/D6106Z/A/os-x-lion

     

    OS X Lion system requirements

    To use Lion, make sure your computer has the following:

    • An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended); you can install without Mac OS X v10.6 by using an OS X Lion USB Thumb Drive, available on the Apple Online Store
    • 7 GB of available disk space
    • 2 GB of RAM


  • stevejobsfan0123 Level 8 Level 8 (37,205 points)

    Well, you can at least update to Lion (10.7), maybe it will run under that.

    http://store.apple.com/us/product/D6106Z/A/os-x-lion

  • baltwo Level 9 Level 9 (61,830 points)

    Try Lion or Mtn Lion.

     

    Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM

    http://support.apple.com/kb/SP629

     

    Mtn Lion specs

    http://support.apple.com/kb/ht5444

  • MichelPM Level 6 Level 6 (9,425 points)

    If the OP can't run Mavericks, the OP can't run OS X 10.8 Mountain Lion.

    The specs are the same for both OS X 10.8 and 10.9.

    The OP's Mac CANNOT run either of these.

     

  • Fenian Fumbler Level 1 Level 1 (0 points)

    Thanks MichelPM.  Looking over the details for Lion, Mountain Lion and Mavericks, I think you are right that if my processor won't run Mavericks then it won't run Mountain Lion.  So Lion (10.7) it will hve to be.  I've heard positive reports about the seamlessness of the interfacing of the Mavericks upgrade with Snow Leopard (10.6.8) but I am unfamiliar with Lion.  Anyone out there have any comments (favorable or unfavorable)? And anything I should be aware of concerning Lion.  Trouble is, I've been very happy with 10.6.8 so far and as I have two similar Macbooks bought around a year apart, I don't particularly want to buy another just yet.

  • AnaMusic Level 9 Level 9 (57,060 points)

    Fenian Fumbler wrote:

     

    So Lion (10.7) it will hve to be.  ...  And anything I should be aware of concerning Lion.

     

    1)  Rosetta is no longer supported in Mavericks, Mountain Lion and Lion.

     

    Also... Check here for compatibility of 3rd party Software you may be using...

     

    http://roaringapps.com/apps:table

     

    2)  Consider more RAM... Lion is a hungry beast...

     

    You can use these Links to check which RAM is suitable for your Mac...

     

    http://eshop.macsales.com/shop/apple/memory/

     

    Go to http://www.crucial.com

     

    It is Important to get the Correct and Matching RAM

     

    Those sites also have videos on how to Install RAM should you need it...

     

    Fenian Fumbler wrote:

     

    I've been very happy with 10.6.8

     

    IMO... It is one of the best and most stable OS Xs