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I don't remember my answers to the security questions. How do I fix that?

I'm having trouble with remembering my answers to the security questions and I also don't recognize some of the security questions. What do I do, and how can I fix this? It's preventing me from accessing or using my account. I don't want to start a new one or erase my existing account. HELP!

iPhone 5s, iOS 7.0.6

Posted on Mar 9, 2014 4:24 PM

Reply
1 reply

Mar 9, 2014 4:28 PM in response to DomCurtin

Alternatives for Help Resetting Security Questions and Rescue Mail


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


How to Manage your Apple ID: Manage My Apple ID

I don't remember my answers to the security questions. How do I fix that?

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