1 Reply Latest reply: Mar 9, 2014 5:14 PM by Niel
brandee37 Level 1 Level 1

my ipod was working perfectly fine until i tried to downland a song from itunes and it said my account isnt varrified when it says it is on my apple I.D. i do not want to wait 8 hours for it to rest just so i can put in new passwords. this is ridiculous.

  • Niel Level 10 Level 10

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.