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Helpful answers
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Mar 12, 2014 12:56 PM in response to bae goby jeremy_v,Hi bae go,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes, start with the troubleshooting steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If your iPhone appears in iTunes but is not responding, try these steps first:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy
