Font Won't Show Up In Word

I downloaded, installed, and verified a new font and it still doesn't show up in Word. I tried opening it in Libraries and dragging it to one of the font folders (Fun) and it wouldn't show up in Word through that folder either.

If someone knows how to enable it so it show up on Word that would be great.

MacBook Pro

Posted on Mar 9, 2014 7:10 PM

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Posted on Mar 11, 2015 9:41 AM

FontNuke doesn't delete fonts, it deletes font cache data. All of your fonts are still on the drive. What's wrong is Font Book's database is corrupt. Or at least, 99% of the time, that's what's wrong when the fonts are listed in Font Book, but none, or only some of them appear in your apps.


Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until you see a progress bar towards the bottom of the screen. You can let go of the Shift key at that point. Yosemite is a bit different. Whether it's a Safe Mode boot or a normal one, you get the same progress bar. It just takes longer to get to the desktop in Safe Mode. So hold the Shift key until you get to the desktop.


OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally. This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode.

31 replies

Mar 1, 2018 4:01 PM in response to Kurt Lang

Here's a hint. Don't know what it means.


When I upgraded to 10.12, I got an iCloud Drive. My fonts are in my applications folder, which isn't part of the iCloud Drive. I moved the fonts from Font Squirrel from the desktop folder, which is in the cloud, to the Applications folder, which isn't. Presto, the fonts are getting the "serious problems, do not use" error message.


What do you think?

Mar 2, 2018 6:21 AM in response to SuzanL

Here's a hint. Don't know what it means.

In regards to wondering if you have a backup? From the text following that, I would presume "yes".


I don't use any type of remote storage, though an iCloud Drive isn't quite the same thing. It's a file sharing space. Anything you drop into the sharing folder can be accessed from any of your other devices. By creating copies of anything you put there to the cloud, it's also an ad-hoc backup system. However, I'm not thrilled with how it works, based on a description found on the web:


You can store documents, keep files and folders up-to-date across all your devices, work on items and access them from anywhere using iCloud Drive. Changes applied to a copy of a file on one device will automatically sync across all your other systems.


Hmm. So at one time, there could have been undamaged copies of the fonts on your system. But if they "change" in any way, iCloud will update the remote files to match. If you had good copies on the iCloud drive, now they're damaged copies, too. The site continued on with:


If you use iCloud Drive across multiple Macs then changes made to the Documents and Desktop files on both Macs will sync. The Mac you activate last will create its own folder for the contents of its Documents and Desktop, and this will also sync.


Also a possibility of losing good copies of files. If the last Mac to be activated had bad copies of the fonts on the drive, those will sync to iCloud, overwriting what might have been good copies. Your Mac in turn, pulls those damaged copies down to sync across all of your devices. Then, oh goody!, now you don't have undamaged copies anywhere.


This is one reason I will not use such systems. So, that brings me to what I meant by a backup. And that's, do you have copies of the original, and then likely undamaged fonts on a local, external drive? If so, pull copies of those fonts back to your Mac.


If not, your only way of replacing them is to go back to where you purchased each font and download clean copies from them. Normally (with most vendors), once purchased, you can always login to your account and re-download those items.

I moved the fonts from Font Squirrel from the desktop folder, which is in the cloud, to the Applications folder, which isn't. Presto, the fonts are getting the "serious problems, do not use" error message.

Not quite, at least as I understand how an iCloud Drive works. The folder is local on your Mac, but when you place anything into that folder, it is copied/synced to iCloud. The question then is, why is the simple act of placing fonts into the sharing folder damaging them?

Jan 30, 2018 9:34 AM in response to lauradel Collins

That is odd. Booting into Safe Mode and back removes Font Book's database. A corrupt FB database is usually the cause of a font showing up in some apps, but not others.


Try these steps:


Close all apps, particularly Font Book. Go to the Library folder of your user account. Open the Preferences folder. Put these two files in the trash.


com.apple.FontBook.plist

com.apple.FontRegistry.user.plist


You many not find both. It depends on whether or not you've deactivated any fonts with Font Book.


From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:


sudo atsutil databases -remove


Terminal will then ask for your admin password. As you type, it will not show anything, so be sure to enter it correctly.


This command removes all font cache files. Both for the system and the current logged in user account. After running the command, close Terminal and immediately restart your Mac.

Mar 1, 2018 2:00 PM in response to SuzanL

Is it possible that all the fonts which were stored on my computer outside the font folder when I upgraded were corrupted?

Never say never when it comes to computers, but it would be highly unlikely. Or at least, should be.


However, something obviously happened. Do you have backups of the fonts from before upgrading the OS you could replace them with, and then test again to see how Font Book reacts?

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Font Won't Show Up In Word

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