I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner

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Level 1

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I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner

I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner what should I've to do? My other problem is that I bought it at best buy in Baltimore, MD, 4 days ago when I was in my vacations and now I'm again in my country and I can't returned the iPad.

Thanks for understand me!

iPad, iOS 7.0.6, iPad air 32 gb

Posted on Mar 10, 2014 12:23 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Mar 10, 2014 12:27 AM in response to Kevinrreyes

The Apple ID and Password that was Originally used to Activate the iDevice is required.

Activation Lock > http://support.apple.com/kb/HT5818

Kevinrreyes wrote:

I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner

Sorry... There is no work around for Activation Lock

Suggest you Contact Best Buy and see what they can do for you.

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