Q: Red cloud symbol
I have no idea how some of these songs got on my phone. They have a red cloud with a black arrow pointed down (the normal cloud symbol, just red). I plugged my phone into iTunes and it doesn't show that they're on the phone, but clearly they are. I can't delete them from my phone using my phone. Help!
iPhone 5, iOS 7.0.6
Posted on Mar 10, 2014 8:13 AM
by randers4,Solvedanswer
You'll probably have to delete all your music, then sync it back using iTunes to fix this. To delete your music, go to Settings>General>Usage, wait for the apps list to open, then go to Music, tap Edit, then tap next to All Music.
Posted on Mar 10, 2014 8:25 AM