3 Replies Latest reply: Mar 10, 2014 12:24 PM by BDAqua
Berenator Level 1 Level 1 (0 points)

I noticed at the end of last week that my Mail application stopped receiving my email automatically. I have to manually quit the application and reopen it in order to receive any new mail. My phone's email program is receiving them fine, so I know it is desktop related. What can I do?

 

I have an iMac 2.1 Ghz PowerPC G5 running 10.5.8 and Mail version 3.6.

 

When I run the Mail Connection Doctor it gives me both green lights, but the Incoming Server gets stuck at "connecting to server".


iMac G5, Mac OS X (10.5.8), PowerPC G5
  • BDAqua Level 10 Level 10 (120,915 points)

    Who is your eMail provider, the part after the @ sign?

  • Berenator Level 1 Level 1 (0 points)

    It's @muellerenergetics.com but it's hosted by Godaddy.com ... I can log into the webmail version of my mail and all the emails are there, so I know it's not godaddy's problem. They also show up on my phone when I open my email app.

     

    I use the port 143, per Godaddy's instructions. The weird thing is that this happened from one day to the next. Maybe last Wednesday or Thursday.

  • BDAqua Level 10 Level 10 (120,915 points)

    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

     

    You may have multiple entries.

     

    Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, more than one entry in Keychain for each in/out entry, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.