Trackpad won't move curser mouse does. Left and right click working fine

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Trackpad won't move curser mouse does. Left and right click working fine

Hello everyone,

I have a problem. Out of nowhere my trackpad won't move the curser anymore. Connecting a USB mouse does. Left and right click are still working fine. Any ideas of how to fix it?

Thanks

Dave

MacBook Pro, OS X Mavericks (10.9.2), Mid 2009 MBP

Posted on Mar 10, 2014 9:10 AM

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Answer 1

sterling r

Community Specialist

Mar 12, 2014 1:56 PM in response to DaveDaMac

Hey there DaveDaMac,

It sounds like your built in track pad is not responding at all, but your USB mouse works without issue. I recommend the troubleshooting in this article for you named:

Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues

http://support.apple.com/kb/TS1248

Try disconnecting the MagSafe connector from the computer and check the trackpad function. If the trackpad becomes responsive again, improper grounding may be the issue.

If a two-prong AC plug is being used with the power adapter, try using the three-prong power cable that shipped with your computer and plug it into a grounded outlet.

If the issue persists, make sure the third prong is present and do not use an adapter to enable the three-prong adapter to be used in a two-prong outlet. Note that the ground in the three-prong outlet may not be connected. This is common in older homes or buildings with replaced outlets. In these situations, the three-prong power cable will not improve trackpad responsiveness.

If a grounded outlet is not available, rest your palm on the palm rest when using the trackpad. This should enable the trackpad to function properly.

Thank you for using Apple Support Communities.

All the very best,

Sterling

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