11 Replies Latest reply: Jul 25, 2014 9:18 AM by Eric Root
zipzipze1 Level 1 Level 1

I need help who can help me fix this. I have done all the stuff it says to do in One or more keys on the keyboard do not respond for my buit in keybord.

MacBook, OS X Mavericks (10.9.2)
Solved by Eric Root on Mar 10, 2014 12:30 PM Solved

If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing.


Genius Bar Reservation US

Reply by seventy one on Mar 12, 2014 2:30 AM Helpful

Go to Apple Logo > Systems Prefs > Keyboard > Click on Show Keyboard in Menu bar > Go to menu bar > Show keyboard.


Then press the key that concerns you (for my iMac that is V).   If the key you've pressed is highlighted in the keyboard viewer ... then it is working properly ... and the fault is elsewhere.


Significantly, this key is the one that enables you to test for software problems by pressing cmd / V.   Read the document below.


Mac OS X: How to start up in single-user or verbose mode    and check it out from there.

Reply by zipzipze1 on Mar 14, 2014 10:23 AM Helpful

Copy does work but  the missing letter in hae(between c and b on the keyboard)  does the same thing.

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