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Safari crashes on reset

Hello


Ever since installing OSX 10.9.2, I have been getting the continuous beachball when resetting safari (v 7.0.2) and having to force quit the app. I've tried deleting caches and .plists as referred to in other related threads but these have not had any affect.


The salient points from the console log are as follows. Any support or interpretation appreciated:


Thanks

JL


Process: Safari [1189]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: Safari

Version: 7.0.2 (9537.74.9)

Code Type: X86-64 (Native)

Parent Process: launchd [149]

Responsible: Safari [1189]

User ID: XXX



Date/Time: 2014-03-01 19:09:58.598 +0000

OS Version: Mac OS X 10.9.2 (13C64)

Report Version: 11

Anonymous UUID: <<removed>>



Sleep/Wake UUID: <<removed>>



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000080



VM Regions Near 0x80:

-->

__TEXT 00000001082ef000-00000001082f0000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari



Application Specific Information:

Process Model:

Multiple Web Processes


Performing @selector(_goToBookmark) from sender FavoriteButton 0x7f8bcb405e10



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.Safari.framework 0x00007fff89d448e8 Safari::BrowserTab::browserContentViewController() const + 6

1 com.apple.Safari.framework 0x00007fff89d2d991 -[BrowserDocumentController(FileInternal) _goToEachRequest:tabLabels:windowPolicy:tabPlacementHint:forSearch:canceled:] + 1809

2 com.apple.Safari.framework 0x00007fff89d2d226 -[BrowserDocumentController(FileInternal) _goToRequest:tabLabel:windowPolicy:tabPlacementHint:forSearch:canceled:] + 136

3 com.apple.Safari.framework 0x00007fff89d2c88f -[BrowserDocumentController goToRequest:tabLabel:windowPolicy:tabPlacementHint:] + 41

4 com.apple.Safari.framework 0x00007fff89d4cb0c -[WebBookmark(UserInterfaceOperations) goToWithWindowPolicy:tabPlacementHint:] + 433

5 com.apple.Safari.framework 0x00007fff89e07ad0 -[FavoriteButton _goToBookmark] + 115

6 com.apple.AppKit 0x00007fff8bbaa340 -[NSApplication sendAction:to:from:] + 327

7 com.apple.Safari.framework 0x00007fff89cec827 -[BrowserApplication sendAction:to:from:] + 63

8 com.apple.AppKit 0x00007fff8bbaa1be -[NSControl sendAction:to:] + 86

9 com.apple.AppKit 0x00007fff8bbf6ced -[NSCell _sendActionFrom:] + 128

10 com.apple.AppKit 0x00007fff8bc106c5 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2316

11 com.apple.AppKit 0x00007fff8bc0fa97 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 487

12 com.apple.Safari.framework 0x00007fff89c9fe04 safari_NSButtonCell_trackMouse(objc_object*, objc_selector*, NSEvent*, CGRect, NSView*, signed char) + 187

13 com.apple.AppKit 0x00007fff8bc0f1ad -[NSControl mouseDown:] + 706

14 com.apple.Safari.framework 0x00007fff89d7c363 -[ButtonPlus mouseDown:] + 77

15 com.apple.Safari.framework 0x00007fff89ebd693 -[RolloverTrackingButton mouseDown:] + 62

16 com.apple.Safari.framework 0x00007fff89e0924f -[FavoriteButton mouseDown:] + 778

17 com.apple.AppKit 0x00007fff8bb90b48 -[NSWindow sendEvent:] + 11296

18 com.apple.Safari.framework 0x00007fff89f8b117 -[Window sendEvent:] + 110

19 com.apple.Safari.framework 0x00007fff89d4e319 -[BrowserWindow sendEvent:] + 154

20 com.apple.AppKit 0x00007fff8bb2f6e4 -[NSApplication sendEvent:] + 2021

21 com.apple.Safari.framework 0x00007fff89ceca3b -[BrowserApplication sendEvent:] + 409

22 com.apple.AppKit 0x00007fff8b97fb89 -[NSApplication run] + 646

23 com.apple.AppKit 0x00007fff8b96a913 NSApplicationMain + 940

24 com.apple.Safari.framework 0x00007fff89ebf06d SafariMain + 267

25 libdyld.dylib 0x00007fff8330b5fd start + 1

MacBook, OS X Mavericks (10.9.2)

Posted on Mar 10, 2014 11:47 AM

Reply
26 replies

Mar 11, 2014 1:41 PM in response to Linc Davis

Thanks for your replies.


I've no extensions. They're switched off anyway.


To save a massive cut and paste, the error messages are:

Many of these with different alpha numeric addresses:

07/03/2014 17:07:06.223 Safari[802]: unlink of file /Users/...../Library/Caches/com.apple.Safari/fsCachedData/3E6B29E9-329A-4485-B8 93-8B30C0B42D9A failed. Errno=2


Followed by this

10/03/2014 18:09:38.678 com.apple.launchd.peruser.502[150]: (com.apple.Safari.5664[806]) Exited: Terminated: 15


Then a number of these:

10/03/2014 18:10:22.504 com.apple.WebKit.WebContent[1831]: ERROR: purgeItemFromFileSystemStore - unlink of file (null) failed Errno=14.


Then several more of this type:

10/03/2014 18:15:02.088 Safari[1820]: unlink of file /Users/...../Library/Caches/com.apple.Safari/fsCachedData/5B62F071-394E-499A-B0 D1-C24324454ECC failed. Errno=2


The remainder of the crash report, quite a long one it appears, but here it is:


Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff87752662 kevent64 + 10

1 libdispatch.dylib 0x00007fff84c2343d _dispatch_mgr_invoke + 239

2 libdispatch.dylib 0x00007fff84c23152 _dispatch_mgr_thread + 52



Thread 2:: WebCore: IconDatabase

0 libsystem_kernel.dylib 0x00007fff87751716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8528cc3b _pthread_cond_wait + 727

2 com.apple.WebCore 0x00007fff8238fe8b WebCore::IconDatabase::syncThreadMainLoop() + 507

3 com.apple.WebCore 0x00007fff8238ca1f WebCore::IconDatabase::iconDatabaseSyncThread() + 303

4 com.apple.JavaScriptCore 0x00007fff880a6c5f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 3:: com.apple.CoreAnimation.render-server

0 libsystem_kernel.dylib 0x00007fff8774da1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8774cd18 mach_msg + 64

2 com.apple.QuartzCore 0x00007fff87ce4377 CA::Render::Server::server_thread(void*) + 195

3 com.apple.QuartzCore 0x00007fff87ce42ad thread_fun + 25

4 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

5 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

6 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 4:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff8774da1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8774cd18 mach_msg + 64

2 com.apple.CoreFoundation 0x00007fff88778155 __CFRunLoopServiceMachPort + 181

3 com.apple.CoreFoundation 0x00007fff88777779 __CFRunLoopRun + 1161

4 com.apple.CoreFoundation 0x00007fff887770b5 CFRunLoopRunSpecific + 309

5 com.apple.Foundation 0x00007fff8b3dc967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348

6 com.apple.Foundation 0x00007fff8b3dc76b __NSThread__main__ + 1318

7 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 5:: JavaScriptCore::BlockFree

0 libsystem_kernel.dylib 0x00007fff87751716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8528cc3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff880b19c5 JSC::BlockAllocator::blockFreeingThreadMain() + 261

3 com.apple.JavaScriptCore 0x00007fff880a6c5f ***::wtfThreadEntryPoint(void*) + 15

4 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

5 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

6 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 6:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff87751716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8528cc3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff880b2437 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff880b22c8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff880a6c5f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 7:

0 libsystem_kernel.dylib 0x00007fff8774da1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8774cd18 mach_msg + 64

2 com.apple.CoreFoundation 0x00007fff88778155 __CFRunLoopServiceMachPort + 181

3 com.apple.CoreFoundation 0x00007fff88777779 __CFRunLoopRun + 1161

4 com.apple.CoreFoundation 0x00007fff887770b5 CFRunLoopRunSpecific + 309

5 com.apple.AppKit 0x00007fff8bb2c16e _NSEventThread + 144

6 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

7 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

8 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 8:: Safari: SafeBrowsingManager

0 libsystem_kernel.dylib 0x00007fff8774da1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff8774cd18 mach_msg + 64

2 com.apple.CoreFoundation 0x00007fff88778155 __CFRunLoopServiceMachPort + 181

3 com.apple.CoreFoundation 0x00007fff88777779 __CFRunLoopRun + 1161

4 com.apple.CoreFoundation 0x00007fff887770b5 CFRunLoopRunSpecific + 309

5 com.apple.Safari.framework 0x00007fff89e6e743 Safari::MessageRunLoop::threadBody() + 119

6 com.apple.JavaScriptCore 0x00007fff880a6c5f ***::wtfThreadEntryPoint(void*) + 15

7 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 9:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff877519aa __select + 10

1 com.apple.CoreFoundation 0x00007fff887c3b83 __CFSocketManager + 867

2 libsystem_pthread.dylib 0x00007fff8528a899 _pthread_body + 138

3 libsystem_pthread.dylib 0x00007fff8528a72a _pthread_start + 137

4 libsystem_pthread.dylib 0x00007fff8528efc9 thread_start + 13



Thread 10:

0 libsystem_kernel.dylib 0x00007fff87751e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8528bf08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8528efb9 start_wqthread + 13



Thread 11:

0 libsystem_kernel.dylib 0x00007fff87751e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8528bf08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8528efb9 start_wqthread + 13



Thread 12:

0 libsystem_kernel.dylib 0x00007fff87751e6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8528bf08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8528efb9 start_wqthread + 13



Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fff8b77f080 rcx: 0x0000000000000100 rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x00007fff8a052f40 rbp: 0x00007fff5790ff10 rsp: 0x00007fff5790ff00

r8: 0x00000000000003ff r9: 0xffff9fffff9b927f r10: 0x00007f8bcc2d3b00 r11: 0x00007fff728029f0

r12: 0x00007fff8c3e7901 r13: 0x0000000000000000 r14: 0x0000608000014250 r15: 0x0000608000274880

rip: 0x00007fff89d448e8 rfl: 0x0000000000010246 cr2: 0x0000000000000080


Logical CPU: 0

Error Code: 0x00000004

Trap Number: 14





Binary Images:

0x1082ef000 - 0x1082efffd com.apple.Safari (7.0.2 - 9537.74.9) <16623B62-3663-3C26-BBD4-8B32AC882692> /Applications/Safari.app/Contents/MacOS/Safari

0x108440000 - 0x108440ffb +cl_kernels (???) <2A07F2D7-4583-4F8D-9F85-102CCA2A2477> cl_kernels

0x14c493000 - 0x14c49aff7 com.apple.SyncedDefaults (1.3 - 91.30) <FC5A4423-3D91-3A34-853A-C49971EEAE4E> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults

0x14cf98000 - 0x14cf99ffa +cl_kernels (???) <85450558-509B-4890-8464-43A80FA30FA0> cl_kernels

0x14cfa6000 - 0x14cfa6ff9 +cl_kernels (???) <08BE26AC-D6F6-4355-8F15-EC7347FC90BC> cl_kernels

0x14d00b000 - 0x14d0f1fef unorm8_bgra.dylib (2.3.58) <6E7397EF-CC78-3C15-8B21-05E7FB47F645> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib

0x14d174000 - 0x14d17cff7 com.apple.xpcobjects (103 - 103) <268F4950-61A2-3A14-9697-C121E1798D18> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects

0x14d6a0000 - 0x14d6a1ff4 +cl_kernels (???) <B4247679-AD37-43FF-85F2-08DCD60797C6> cl_kernels

0x14de12000 - 0x14de47fff com.apple.sociald.Social (87 - 87) <25F8FA83-E8DB-3082-93AC-0868A7B46607> /System/Library/Frameworks/Social.framework/Social

0x14de83000 - 0x14deceff7 com.apple.accounts.AccountsDaemon (113 - 113) <248F6C14-DDEA-3E8F-B016-E760E9B1E599> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon

0x14dfff000 - 0x14e113fff libmecab.1.0.0.dylib (599.9) <B092BD49-854E-3EB5-92A9-B7EBE29C1A7A> /usr/lib/libmecab.1.0.0.dylib

0x7fff65919000 - 0x7fff6594c817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld

0x7fff813e5000 - 0x7fff813e7fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

0x7fff813e8000 - 0x7fff8140efff com.apple.iCalendar (7.0 - 162) <2B270453-6FFD-3AD3-B40B-51715BE66B33> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar

0x7fff8140f000 - 0x7fff81417ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fff81418000 - 0x7fff81679fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

0x7fff8167a000 - 0x7fff81686ff7 com.apple.CalendarAgentLink (7.0 - 138) <B8B63D14-D853-3478-B001-BC67B7E9F993> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink

0x7fff81687000 - 0x7fff816d5fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib

0x7fff816d6000 - 0x7fff8173cfff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff8173d000 - 0x7fff8174eff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib

0x7fff8174f000 - 0x7fff81798fff com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x7fff8179e000 - 0x7fff817a9ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <A9866D67-C5A8-36D1-A1DB-E2FA60328698> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

0x7fff81828000 - 0x7fff81873fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

0x7fff818b6000 - 0x7fff818c4fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff81c38000 - 0x7fff81d1cfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x7fff81d1d000 - 0x7fff81d1dff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib

0x7fff81d1e000 - 0x7fff81d2efff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib

0x7fff81d2f000 - 0x7fff81d37ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x7fff81d50000 - 0x7fff81ec0ff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff81ec1000 - 0x7fff81f14fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

0x7fff81f56000 - 0x7fff82240fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x7fff82241000 - 0x7fff822dcfff com.apple.PDFKit (2.9.1 - 2.9.1) <F4DFF4F2-6DA3-3B1B-823E-D9ED271A1522> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x7fff82387000 - 0x7fff831d5fff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

0x7fff831d6000 - 0x7fff831fbff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

0x7fff832b6000 - 0x7fff832beff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

0x7fff832bf000 - 0x7fff83307ff7 com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices

0x7fff83308000 - 0x7fff8330bff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib

0x7fff8330c000 - 0x7fff8330dff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib

0x7fff83317000 - 0x7fff835a8ff7 com.apple.AOSKit (1.06 - 176) <35525B2F-B02F-31FD-A3B2-FD6AE6D32C11> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff835a9000 - 0x7fff835b2ffb libCGInterfaces.dylib (271) <68EFBEFE-7506-3235-99A2-5B69EDBFD7B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib

0x7fff835b3000 - 0x7fff83605fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib

0x7fff83606000 - 0x7fff83634ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

0x7fff8363c000 - 0x7fff83670fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib

0x7fff83671000 - 0x7fff83677fff com.apple.AddressBook.ContactsFoundation (8.0 - 1369) <A5D1D494-2F84-3A97-A229-04DB308D4481> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation

0x7fff8388f000 - 0x7fff83895fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication

0x7fff83896000 - 0x7fff838f5fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fff838f6000 - 0x7fff839c7fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

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0x7fff8d277000 - 0x7fff8d37dff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff8d37e000 - 0x7fff8d37efff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff8d3be000 - 0x7fff8d3e8ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib

0x7fff8d3e9000 - 0x7fff8d4c8fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib

0x7fff8d4c9000 - 0x7fff8d4cbfff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco

0x7fff8d4cc000 - 0x7fff8d4fbfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib

0x7fff8d4fc000 - 0x7fff8d5e6fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib

0x7fff8d5e7000 - 0x7fff8d5ecfff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib

0x7fff8d64d000 - 0x7fff8d674ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib

0x7fff8d675000 - 0x7fff8d675fff com.apple.SafariDAVNotifier (1.1.1 - 1) <6FD70177-7044-3EFE-905F-08F1D2D40ECA> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier

0x7fff8d676000 - 0x7fff8d765fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff8d766000 - 0x7fff8d768fff libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x7fff8d769000 - 0x7fff8d7c5fff com.apple.coredav (1.0.1 - 229.6) <6D2B49E8-E81D-36C7-BC24-FD54FA35E5BC> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV

0x7fff8d7c6000 - 0x7fff8d7c9ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x7fff8d7ca000 - 0x7fff8d7cbff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib

0x7fff8d7cc000 - 0x7fff8d855ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib

0x7fff8d856000 - 0x7fff8d8a7ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff8d8a8000 - 0x7fff8d8b1fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff8d8b2000 - 0x7fff8d8bcff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

0x7fff8d9ba000 - 0x7fff8d9c5fff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib

0x7fff8d9c6000 - 0x7fff8df36fff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x7fff8df37000 - 0x7fff8df37fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff8e68e000 - 0x7fff8e690ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib

0x7fff8e691000 - 0x7fff8e694fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x7fff8e695000 - 0x7fff8eac8ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

0x7fff8eac9000 - 0x7fff8eacdfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x7fff8eae8000 - 0x7fff8ebd6fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x7fff8ebd7000 - 0x7fff8ebd9fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

0x7fff8ebda000 - 0x7fff8ebdefff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib

0x7fff8ebdf000 - 0x7fff8ebe7ffb com.apple.CloudServices (1.0 - 1) <644772DA-9267-376D-AD90-749D6B692566> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces

0x7fff8ebeb000 - 0x7fff8ed0dff1 com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x7fff8ed0e000 - 0x7fff8ed10fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x7fff8ed11000 - 0x7fff8ed40ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x7fff8eded000 - 0x7fff8edeeff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib

0x7fff8edef000 - 0x7fff8ee53fff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff8eee9000 - 0x7fff8ef69fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x7fff8ef6a000 - 0x7fff8ef91ff7 com.apple.shortcut (2.6 - 2.6) <A62BC973-6782-3893-B014-EC6503AB7EAD> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

0x7fff8ef92000 - 0x7fff8efd7fff libcurl.4.dylib (78.90.1) <818543D6-0CCE-3F18-9BF1-4D18B81018F3> /usr/lib/libcurl.4.dylib

0x7fff8efd8000 - 0x7fff8eff3ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib

0x7fff8eff4000 - 0x7fff8eff6ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff8f078000 - 0x7fff8f07dfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 15

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 6849

thread_create: 0

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=233.8M resident=168.9M(72%) swapped_out_or_unallocated=64.9M(28%)

Writable regions: Total=1.2G written=66.1M(6%) resident=82.5M(7%) swapped_out=0K(0%) unallocated=1.1G(93%)


REGION TYPE VIRTUAL

=========== =======

CG backing stores 2752K

CG image 3428K

CG raster data 22.7M

CG shared images 180K

CoreAnimation 38.8M

CoreGraphics 16K

CoreImage 8K

Foundation 4K

Image IO 24.4M

JS JIT generated code 128.0M

JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)

JS VM register file 4096K

JS garbage collector 704K

Kernel Alloc Once 8K

MALLOC 73.6M

MALLOC (admin) 32K

Memory Tag 241 92K

Memory Tag 242 12K

Memory Tag 251 92K

OpenCL 40K

SQLite page cache 3712K

STACK GUARD 56.0M

Stack 13.2M

VM_ALLOCATE 16.7M

WebKit Malloc 4408K

__DATA 31.8M

__IMAGE 528K

__LINKEDIT 66.2M

__TEXT 167.6M

__UNICODE 544K

mapped file 58.8M

shared memory 4K

=========== =======

TOTAL 1.6G

TOTAL, minus reserved VM space 717.9M






System Profile:

Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 8 GB, SMC 1.32f8

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: Hitachi HTS543216L9SA02, 160.04 GB

Serial ATA Device: MATSHITADVD-R UJ-868

USB Device: Built-in iSight

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:


Appreciated

JL

Mar 11, 2014 1:46 PM in response to Jet Lag

Back up all data.

This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Triple-click anywhere in the following line on this page to select it:

{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-


Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.

Boot into Recovery. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open.

In the Terminal window, type this:

res

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password dialog will open. You’re not going to reset a password.

In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.

Select your username from the menu labeled Select the user account if it's not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

Mar 12, 2014 6:52 AM in response to Linc Davis

Thanks for the procedure Linc.


I've gone through this, backing up, and used Option 2 as the issue is affecting my non-admin user account.


Had the issue again just now unfortunately. This time with the Console message:


12/03/2014 13:26:22.342 Safari[286]: ImageIO: CGImageReadCreateDataWithMappedFile 'open' failed '/Users/...../Library/Caches/com.apple.Safari/Webpage Previews/6C26AC1526200C8A3D65B9587134B5F7.jpeg'

error = 2 (No such file or directory)

12/03/2014 13:27:09.927 com.apple.launchd.peruser.502[162]: (com.apple.Safari.5664[286]) Exited: Terminated: 15


FWIW the WebpagePreviews directory/folder is present in Library/Caches but not the .jpeg referred.


Thanks

JL

Mar 12, 2014 7:00 AM in response to Jet Lag

Read this whole message before doing anything.


Back up all data.


Quit Safari if it’s running. Then select


Force Quit…

from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.


Step 1

If Adobe Flash Player is installed, select

 ▹ System Preferences... ▹ Flash Player Advanced

and click Delete All. Close the preference pane.


Hold down the option key and select

Go Library

from the Finder menu bar. Delete the following items from the Library folder (some may not exist):


  • Caches/com.apple.Safari
  • Caches/com.apple.SafariServices

  • Caches/com.apple.WebKit.PluginProcess
  • Caches/com.apple.WebProcess
  • Caches/Metadata/Safari
  • Preferences/com.apple.WebKit.PluginHost.plist
  • Preferences/com.apple.WebKit.PluginProcess.plist
  • Saved Application State/com.apple.Safari.savedState


Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.


Step 2

Triple-click anywhere in the line below on this page to select it:

open $TMPDIR../C


Copy the selected text to the Clipboard by pressing the key combination command-C.

Quit Safari again. Launch the built-in Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window (command-V). I've tested these instructions only with Safari. If you use another browser, you may have to press the return key after pasting. A folder should open. Delete the following items from the folder, if they exist:


  • com.apple.Safari
  • Anything with a name that begins "com.apple.Web"


Quit Terminal. Close the folder. Launch Safari and test.


Step 3


If Safari still doesn’t work, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):


  • Cookies/Cookies.binarycookies
  • Internet Plug-Ins
  • Preferences/ByHost/com.apple.Safari.*.plist
  • Preferences/com.apple.Safari.Extensions.plist
  • Preferences/com.apple.Safari.LSSharedFileList.plist
  • Preferences/com.apple.Safari.plist
  • Preferences/com.apple.WebFoundation.plist
  • PubSub/Database
  • Safari
  • SyncedPreferences/com.apple.Safari.plist


Here, * stands for a long string of letters, numbers, and dashes.

Note 1: You are not moving the Safari application. You’re moving a folder named “Safari.”

Note 2: This step will remove your Safari extensions, if any, and their settings. If you choose to reinstall them, do so one at a time, testing each time to make sure you haven’t restored the problem.

Try again. Your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.


If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select

File Import Bookmarks...

from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.


If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.


If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

Mar 14, 2014 10:13 AM in response to Linc Davis

Thanks for the compehensive instructions Linc. Your assistance/advice is very much appreciated.


As an update I've gone through all the steps testing at each stage. Unfortunately this has still not resolved the problem occurring, even with a 'clean' safari with no bookmarks.

I've been testing at each step. In addtion I've done some further testing using the admin account which I keep fresh (i.e., not changed any settings or preferences on installing or updating OSX) and am experiencing Safari hangs with this. (I should have checked this more extensively earlier)


Key Console messages for the admin account as follows, (many webkit, and unlink messages interspersed with others as shown):


14/03/2014 16:12:21.439 com.apple.WebKit.WebContent[609]: AVF error: Branch_QT0::pushBits, Context Creation Failed.

14/03/2014 16:12:59.787 com.apple.WebKit.WebContent[657]: ERROR: purgeItemFromFileSystemStore - unlink of file (null) failed Errno=14.

14/03/2014 16:13:12.182 com.apple.launchd[1]: (com.apple.qtkitserver[648]) Could not terminate job: 3: No such process

14/03/2014 16:13:12.182 com.apple.launchd[1]: (com.apple.qtkitserver[648]) Using fallback option to terminate job...

14/03/2014 16:13:19.804 com.apple.WebKit.WebContent[657]: ERROR: purgeItemFromFileSystemStore - unlink of file (null) failed Errno=14.

14/03/2014 16:13:28.218 Finder[175]: CreateWithFileInfo failed to create URL with FSRef, falling back to blank icon.

14/03/2014 16:13:28.260 com.apple.WebKit.Networking[252]: unlink of file /Users/...../Library/Caches/com.apple.Safari/fsCachedData/2220E468-EA27-4C19-B3 E8-3E6BBB37781D failed. Errno=2

14/03/2014 16:13:28.463 Safari[248]: ImageIO: CGImageReadCreateDataWithMappedFile 'open' failed '/Users/...../Library/Caches/com.apple.Safari/Webpage Previews/6C26AC1526200C8A3D65B9587134B5F7.jpeg'

error = 2 (No such file or directory)

14/03/2014 16:13:29.500 Safari[248]: unlink of file /Users/...../Library/Caches/com.apple.Safari/fsCachedData/C8D7CABC-4CB0-45DB-A9 4F-4036AFF23E4B failed. Errno=2

14/03/2014 16:13:30.349 com.apple.WebKit.Networking[252]: unlink of file /Users/...../Library/Caches/com.apple.Safari/fsCachedData/FFBC2938-F9F1-4E8C-AE 08-FDAC7C4648FD failed. Errno=2

14/03/2014 16:13:52.998 com.apple.launchd[1]: (com.apple.WebKit.Networking.A3369FD5-4970-42DE-B9AE-4100EDF27A69[252]) Exited with code: 1

14/03/2014 16:13:52.998 com.apple.launchd[1]: (com.apple.WebKit.WebContent.2EC57C36-A2F4-486A-BDFF-E4703DAB697C[657]) Exited with code: 1

14/03/2014 16:13:53.006 com.apple.launchd.peruser.501[162]: (com.apple.Safari.48432[248]) Exited: Terminated: 15

14/03/2014 16:14:02.078 spindump[663]: Saved hang report for Safari version 7.0.2 (9537.74.9) to /Library/Logs/DiagnosticReports/Safari_2014-03-14-161402_.....-MacBook.hang


I've saved the hang report but it's so long I've only posted the first sections unless it would help to post more or there are any key parts I should select to post in summary!!


Date/Time: 2014-03-14 16:13:49 +0000

OS Version: 10.9.2 (Build 13C64)

Architecture: x86_64

Report Version: 18



Command: Safari

Path: /Applications/Safari.app/Contents/MacOS/Safari

Version: 7.0.2 (9537.74.9)

Build Version: 3

Project Name: WebBrowser

Source Version: 7537074009000000

Parent: launchd [162]



PID: 248

Event: hang

Duration: 3.40s

Steps: 33 (100ms sampling interval)



Hardware model: MacBook5,1

Active cpus: 2

Fan speed: 2001 rpm



Free pages: 1385962 pages (+8678)

Pageins: 2 pages

Pageouts: 0 pages

Swapins: 0 pages

Swapouts: 0 pages





Process: Safari [248]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Architecture: x86_64

Parent: launchd [162]

UID: 501

Task size: 41971 pages

CPU Time: 0.004s



Thread 0x7b6 DispatchQueue 1 priority 31

33 start + 1 (libdyld.dylib) [0x7fff93a555fd]

33 SafariMain + 267 (Safari) [0x7fff92a9006d]

33 NSApplicationMain + 940 (AppKit) [0x7fff9566a913]

33 -[NSApplication run] + 553 (AppKit) [0x7fff9567fb2c]

33 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161 (Safari) [0x7fff928be290]

33 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff9568ba2b]

33 _DPSNextEvent + 1434 (AppKit) [0x7fff9568c3de]

33 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff92da15bc]

33 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff92da17b7]

33 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff92da1a0d]

33 CFRunLoopRunSpecific + 340 (CoreFoundation) [0x7fff8dc320d4]

33 __CFRunLoopDoObservers + 391 (CoreFoundation) [0x7fff8dc40e57]

33 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation) [0x7fff8dc40ee7]

33 CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 71 (QuartzCore) [0x7fff88810761]

33 CA::Transaction::commit() + 388 (QuartzCore) [0x7fff887fffd6]

33 CA::Context::commit_transaction(CA::Transaction*) + 247 (QuartzCore) [0x7fff88800347]

33 CA::Layer::prepare_commit(CA::Transaction*) + 354 (QuartzCore) [0x7fff88804bc4]

33 CA::Render::prepare_image(CGImage*, CGColorSpace*, unsigned int, double) + 9 (QuartzCore) [0x7fff88804cc3]

33 CA::Render::copy_image(CGImage*, CGColorSpace*, unsigned int, double) + 366 (QuartzCore) [0x7fff88804e42]

33 CA::Render::create_image(CGImage*, CGColorSpace*, unsigned int) + 2148 (QuartzCore) [0x7fff88805858]

33 CA::Render::(anonymous namespace)::create_image_by_rendering(CGImage*, CGColorSpace*, unsigned int) + 624 (QuartzCore) [0x7fff88805e20]

33 CGContextDrawImage + 457 (CoreGraphics) [0x7fff90f073a4]

33 ripc_DrawImage + 1025 (libRIP.A.dylib) [0x7fff8f033b85]

33 ripc_AcquireImage + 769 (libRIP.A.dylib) [0x7fff8f034b3c]

33 CGSImageDataLock + 149 (CoreGraphics) [0x7fff90f07800]

33 img_data_lock + 7292 (CoreGraphics) [0x7fff90f0a428]

33 img_blocks_extent + 96 (CoreGraphics) [0x7fff90f54142]

33 img_blocks_create + 629 (CoreGraphics) [0x7fff90f543e1]

33 ImageProviderCopyImageBlockSetCallback + 466 (ImageIO) [0x7fff94d4ad04]

33 copyImageBlockSetJPEG + 1272 (ImageIO) [0x7fff94d52964]

33 startDecompressing + 87 (ImageIO) [0x7fff94d535f1]

33 _cg_jpeg_read_header + 55 (libJPEG.dylib) [0x7fff8904d3b5]

33 _cg_jpeg_consume_input + 133 (libJPEG.dylib) [0x7fff8904d471]

33 consume_markers + 45 (libJPEG.dylib) [0x7fff8904d752]

33 read_markers + 160 (libJPEG.dylib) [0x7fff8904dac9]

33 fill_input_buffer + 199 (ImageIO) [0x7fff94d51661]

33 CGImageReadSessionGetBytes + 33 (ImageIO) [0x7fff94d27216]

33 CGImageReadGetBytesAtOffset + 122 (ImageIO) [0x7fff94d243c8]

33 CGImageRead_mapData + 33 (ImageIO) [0x7fff94d4d4b9]

33 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x7fff95660746]

*33 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c13a3b]



Thread 0x7c0 DispatchQueue 2 priority 49

33 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8c5a1152]

33 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff95661662]

*33 ??? (mach_kernel + 3949760) [0xffffff80005c44c0]


For further info FWIW safari has only 3 installed plugins: iPhotoPhotocast, QuickTime and ShockWaveFlash 12.0.0.77, no extensions


Thanks

JL

Mar 14, 2014 12:51 PM in response to Jet Lag

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.


Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mar 17, 2014 3:47 AM in response to Linc Davis

I've tested in both guest user account and safe mode and not had the problem occur. Not sure if/how significant, but as posted above resetting safari (not immediately after opening the app but after a few minutes or longer use), results in the crash report from my user account and the hang report from the admin account.


Any further reports, checks or tests required that would help or do I just need a fresh system to resolve?


Thanks

JL

Mar 17, 2014 9:29 AM in response to Jet Lag

Hi


I had couple of problems after 10.9.2 upgrade. One was beach ball after resetting Safari which required force quit and other was lost wifi connection when using quick user switch.


First i did all basic stuff including safe boot, permission repair, deleted Safari preference files from library etc. Then i decited to focus on wifi problem. I foundet advise which told to boot computer on safe mode and then go under system preferences (wireless settings) delete your wireless connection. Reboot and login again your network.

After doing this procedure i noticed that my safari didn't show any signs of beach ball when resetting. I'm not sure what happened but in my case this somehow solved both of my problems.. Maybe this is worth to try it only takes few minutes and lot of easier then starting from the scratch.


Regards JK

Mar 17, 2014 10:19 AM in response to Jet Lag

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.


________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mar 19, 2014 5:31 AM in response to Linc Davis

Thanks for following up on this Linc.


I've run the scripts on both the user and the admin accounts. Results as follows:


User


No admin access


System Version: OS X 10.9.2 (13C64)

Kernel Version: Darwin 13.1.0

Boot Mode: Normal


Model: MacBook5,1


RAM details


BANK 0/DIMM0:


Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x859B


BANK 0/DIMM1:


Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x859B


User diagnostics


2014-03-01 Safari crash


launchd items


/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)


Extrinsic loadable bundles


/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)


DNS (from DHCP): 208.67.222.222


sysctl.conf


kern.sysv.shmmni=4096

kern.sysv.shmseg=4096

kern.sysv.shmmin=1

kern.sysv.shmmax=536870912

kern.sysv.shmall=131072


Restricted user files: 26


Font problems: 8


Bad plists


Library/Preferences/loginwindow.plist


Elapsed time (s): 312


Administrator


System Version: OS X 10.9.2 (13C64)

Kernel Version: Darwin 13.1.0

Boot Mode: Normal



Model: MacBook5,1



RAM details



BANK 0/DIMM0:



Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x859B



BANK 0/DIMM1:



Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x859B



System diagnostics



2014-03-15 PluginProcess spin

2014-03-15 Safari hang

2014-03-15 Safari hang

2014-03-15 Safari hang

2014-03-17 PluginProcess spin

2014-03-17 PluginProcess spin

2014-03-17 Safari hang

2014-03-17 Safari hang

2014-03-17 UserEventAgent crash

2014-03-19 Safari hang



Kernel messages



Mar 13 23:26:35 process PluginProcess[3254] caught causing excessive wakeups. Observed wakeups rate (per sec): 449; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 75552

Mar 14 13:01:08 Vendor ID 0xffff is not validSMC::smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)

Mar 15 17:48:29 process PluginProcess[1294] caught causing excessive wakeups. Observed wakeups rate (per sec): 230; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 102231

Mar 15 20:39:51 Vendor ID 0xffff is not validSMC::smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)

Mar 15 20:42:47 Vendor ID 0xffff is not validSMC::smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)

Mar 17 12:14:48 process PluginProcess[1131] caught causing excessive wakeups. Observed wakeups rate (per sec): 166; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45050

Mar 17 12:23:05 process PluginProcess[1171] caught causing excessive wakeups. Observed wakeups rate (per sec): 205; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 52578



Extrinsic daemons



com.adobe.fpsaud



launchd items



/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)



Extrinsic loadable bundles



/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)



DNS (from DHCP): 208.67.222.222



sysctl.conf



kern.sysv.shmmni=4096

kern.sysv.shmseg=4096

kern.sysv.shmmin=1

kern.sysv.shmmax=536870912

kern.sysv.shmall=131072



Font problems: 8



Elapsed time (s): 265


Thanks

JL

Mar 19, 2014 7:28 AM in response to Jet Lag

A.

Back up all data.

Triple-click anywhere in the line below on this page to select it:

/etc/sysctl.conf


Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You'll be prompted for your administrator password. Restart and test. If you decide you don't like the results of this step, restore the file from a backup and restart again.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.


B.


Resintall the original memory modules and see whether there's an improvement.


C.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

From the application's menu bar, select

FileRestore Standard Fonts...

You'll be prompted to confirm, and then to enter your administrator login password.

Boot in safe mode to rebuild the font caches. Boot again as usual and test.

Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t boot in safe mode. In that case, ask for instructions.

Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

Mar 22, 2014 1:51 PM in response to Linc Davis

Thanks for following up with this Linc. I have a had a chance to go through these three points and test.


The fonts giving the warning have been removed and standard fonts restored. I had no 3rd party fonts installed.


I've replaced the memory modules with the previous ones.


The /etc/sysctl.conf file has been moved to the trash. I've kept a copy as back-up. (Is my understanding correct that although this file is not automatically rebuilt, OSX will use default settings; or is this file only required for server based systems. I’m not technical enough to be clear on this?)


Things have changed slightly in respect to the amount of console messages occurring but, I’m still getting safari not responding / causing the beachballs and having to force quit when resetting after a session. An example of the console message at the time is now:


22/03/2014 19:41:52.772 Safari[249]: ImageIO: CGImageReadCreateDataWithMappedFile 'open' failed '/Users/..../Library/Caches/com.apple.Safari/Webpage Previews/006D5652F4C43AB9E69328AB5E74F7E4.jpeg'

error = 2 (No such file or directory)

22/03/2014 19:42:33.363 com.apple.launchd.peruser.502[157]: (com.apple.Safari.1968[249]) Exited: Terminated: 15


One thing I’ve noticed is that although this message was occurring before with all the unlink of file and webkit messages is that these always refer to a top sites webpage such as CNN as above or eBay for example which I may not access during a safari session - Not sure if this is relevant at all. So I’m going to test further by removing all the top sites and unchecking the ‘reset top sites’ option in safari reset to see if this work around helps. Another point is that each Webpage Preview jpeg has an equivalent png. Is this normal?


Any further ideas / interpretation on resolving the root cause would be much appreciated.


I'll post back on the work around or if anything further comes up.


Thanks

JL


Message was edited by: Jet Lag - added extra note on Webpage Preview files.

Safari crashes on reset

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