Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgotten security questions and cannot remember rescue email ID - any other way?

I have forgotten the answers to the security questions and sadly, I do not remember the rescue email ID I had given before (I have tried all my accounts uptil now). Any other way to reset this?

Posted on Mar 10, 2014 1:15 PM

Reply
1 reply

Mar 10, 2014 1:29 PM in response to persecutor99

You won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember it then you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

Forgotten security questions and cannot remember rescue email ID - any other way?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.