HT203343: Resolve printer issues on your Mac

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MACMANBUB
Level 1 (0 points)

Q: I upgraded to 10.9.2 and now can't print to any of my printers

I upgraded to 10.9.2 and now can't print to any of my printers.

 

It gives me a filter failed message.

 

HP 5200

 

Ricoh Aficio SPC231N

iMac (21.5-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Mar 10, 2014 12:57 PM

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MACMANBUB

Q: I upgraded to 10.9.2 and now can't print to any of my printers

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  • Helpful answers

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Mar 10, 2014 1:31 PM in response to MACMANBUB
    Level 5 (5,243 points)
    Mar 10, 2014 1:31 PM in response to MACMANBUB

    Have you tried reinstalling the drivers and re-adding the printers?

  • by baltwo,

    baltwo baltwo Mar 10, 2014 1:32 PM in response to MACMANBUB
    Level 9 (62,256 points)
    Mar 10, 2014 1:32 PM in response to MACMANBUB

    http://support.apple.com/kb/ht1341

  • by PAHU,

    PAHU PAHU Mar 10, 2014 1:36 PM in response to MACMANBUB
    Level 6 (16,610 points)
    Mar 10, 2014 1:36 PM in response to MACMANBUB

    The filter failed message suggests the drivers you are using are not compatible with 10.9 or they are broken. Have you checked for updated drivers?

     

    One action you could perform is to trash the respective manufacturers folder from HD > Library > Printers. With this completed, you can then check the Ricoh web site for a 10.9 driver and for the HP, when you select to add the printer again, you should get a prompt stating that a driver is available from Apple and would you like to download and install it.

  • by mordicad,

    mordicad mordicad Mar 13, 2014 1:40 PM in response to MACMANBUB
    Level 1 (0 points)
    Mar 13, 2014 1:40 PM in response to MACMANBUB

    I am seeing this same issue on our network.  After updating to 10.9.2 our ricoh MP C3000 printer will pause at the "Hold for authentication" and freeze. I'm guessing it will need a new driver but I would like to know a fix if possible.

  • by TamyMom,

    TamyMom TamyMom Mar 27, 2014 8:35 AM in response to MACMANBUB
    Level 1 (0 points)
    Mar 27, 2014 8:35 AM in response to MACMANBUB

    Since updating to os x mavericks 10.9.2 my macbook pro will no longer detect my hp photosmart c7250 all-in-one printer.  I have tried everything i can think of to rectify this problem.  From the comments on this board it seems there are many others with similar issues.  Does anyone know when apple will be adding a fix for this problem?

    Thanks-