HT201317: My Photo Stream FAQ

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Kathleen from MD
Level 1 (0 points)

Q: Hello, I am having trouble sharing a photo stream with individuals in a stream I was sharing with several people.

They all have different iPhones and IOS formats, their settings are on, however there does not seem to be a rhym or reason for some receiving the invitation to the photo stream and some not.  Help please!

iPhone 5s, iOS 7.1

Posted on Mar 10, 2014 2:43 PM

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Kathleen from MD

Q: Hello, I am having trouble sharing a photo stream with individuals in a stream I was sharing with several people.

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  • by randers4,

    randers4 randers4 Mar 10, 2014 3:42 PM in response to Kathleen from MD
    Level 9 (62,891 points)
    Mar 10, 2014 3:42 PM in response to Kathleen from MD

    Here are some troubleshooting steps from http://support.apple.com/kb/ts4379:

     

    Try these troubleshooting steps:

    1. Ask the person you're inviting to check any junk or spam email folders for the invitation.
    2. Try resending the invitation. If a recipient still doesn't get the invitation, send it to a second or alternate email address for that person. The recipient's mailbox may be full, or either the person or the email service provider may have a filter that is preventing the email from being delivered. If you're using iOS 7, you can also send the invitation to the phone number that the recipient uses for iMessages.
    3. If the person has received an invitation at least once in the past, that person may have opted to unsubscribe from future iCloud Photo Sharing emails. See the section on opting out of emails, below, for more details.

    If none of these steps resolve the issue, contact Apple Support for further assistance.