HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple ID
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All replies
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Helpful answers
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Mar 10, 2014 2:46 PM in response to Mel1990.by Niel,★HelpfulYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Mar 10, 2014 2:47 PM in response to Mel1990.by Kappy,Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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