v_26th_heaven

Q: I have a USB cable is broken. Can I replace the new one

I have a USB cable is broken can I replace the new one

iPod touch

Posted on Mar 10, 2014 5:32 PM

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Q: I have a USB cable is broken. Can I replace the new one

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  • by stefanrandomly,

    stefanrandomly stefanrandomly Mar 15, 2014 2:31 PM in response to v_26th_heaven
    Level 1 (50 points)
    Mar 15, 2014 2:31 PM in response to v_26th_heaven

    Hi V_26th_heaven,

    Your local Apple Store will happily replace the USB cable as long as the device you got it with (eg. an iPod) was bought less than a year ago. This is because the device and all included accessories have a one-year-warranty.

     

    If you live far from an Apple Store, you can get Apple to send you a new cable via post and you would send off your faulty cable in a box that comes with the replacement cable. To do this, click on Support at the top of the page and select 'iPod Accessories' and choose your preferred method of service.

     

    Good Luck,

    Stefan

  • by Boberias,

    Boberias Boberias Nov 13, 2014 12:43 AM in response to v_26th_heaven
    Level 1 (0 points)
    Nov 13, 2014 12:43 AM in response to v_26th_heaven

    Why is it that apple can make so many great products but cannot produce a lightning to use cable that will work for any length of time?  How about lowering the price of a charger that likely costs pennies in the dollar to produce as well?

     

    Very disappointed that charging cables are such an issue.  Perhaps at least providing 2 with each product so consumers can charge their device at home or in their car?

  • by sb9s2,

    sb9s2 sb9s2 Nov 13, 2014 10:06 AM in response to v_26th_heaven
    Level 1 (5 points)
    Nov 13, 2014 10:06 AM in response to v_26th_heaven

    I've been using an Amazon Basics Lightning Cable for over a year now and it has held up quite well.

  • by sb9s2,

    sb9s2 sb9s2 Nov 14, 2014 7:26 AM in response to sb9s2
    Level 1 (5 points)
    Nov 14, 2014 7:26 AM in response to sb9s2

    I guess my link didn't work. Here's the Amazon Lightning Cable I have.

  • by Gajendiran,Helpful

    Gajendiran Gajendiran Jul 30, 2015 3:51 AM in response to stefanrandomly
    Level 1 (5 points)
    Jul 30, 2015 3:51 AM in response to stefanrandomly

    two days before I went apple store, I asked a guy in apple store.

    He told me, They never replaced USB cable in apple store.Eight months ago, I bought my  new i phone 6  .