HT203604: Mac App Store: Cannot update App Store purchases or updates do not seem available

Learn about Mac App Store: Cannot update App Store purchases or updates do not seem available
george wayne

Q: Airmail e-mail client: I have been using App Store software update successfully until just recently now after getting an update message and after signing in to my account and initiating the download update it fails half way through the operation.

I have been using the e-mail client "Airmail" for some time as a purchase from the App Store and it is still working OK with V 1.3.1 but I recently received a message from software updates that a newer version is available and to download the update from the App Store.

 

The first attempt at the update download for version V1.3.2 stopped half way through the download with the red message text "download unsuccessful".

The on-screen instructions say to select the Purchases window in the App Store app and then try the update download again.

However the same thing happens - it fails part way through the download.

 

I have pefrformed many app update downloads in the past and have not experienced this problem before and could it be due to some glitch with the Airmail download?

 

Even trying to do a completely new download does not work.

 

Cheers,


Wayne

Mac mini, OS X Mountain Lion (10.8.3)

Posted on Mar 10, 2014 6:50 PM

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  • by george wayne,

    george wayne george wayne Mar 14, 2014 11:12 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Mar 14, 2014 11:12 PM in response to Linc Davis

    Ok and now an update for you before posting the Console output on Pastebin.

     

    Since commencing our discussion about Safari problems I have now observed some other unusual behaviour with the Mountain Lion OS that is not consistant with the System Preferences settings.

    On mentioning to an Apple Techo in my local Apple Store, he suggested using Recovery Disk Assistant to do a re-install of the OS over the top of the existing to fix up any various possibly corrupted Apps etc.

    I have now done this and so far things look to be back to normal including Safari.

     

    Anyway not all has been for nothing as I have learnt about Console and Pastebin from you, both of which I have not used before.

    So thankyou for your help, it was very much appreciated.

    Regards,

     

    Wayne

  • by george wayne,

    george wayne george wayne Mar 14, 2014 11:16 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Mar 14, 2014 11:16 PM in response to Linc Davis

    Ok and now an update for you before posting the Console output on Pastebin.

     

    Since commencing our discussion about Safari problems I have now observed some other unusual behaviour with the Mountain Lion OS that is not consistant with the System Preferences settings.

    On mentioning to an Apple Techo in my local Apple Store, he suggested using Recovery Disk Assistant to do a re-install of the OS over the top of the existing to fix up any various possibly corrupted Apps etc.

    I have now done this and so far things look to be back to normal including Safari.

     

    Anyway not all has been for nothing as I have learnt about Console and Pastebin from you, both of which I have not used before.

    So thankyou for your help, it was very much appreciated.

    Regards,

     

    Wayne

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