iwantsimple

Q: Slowing down...(includes etrecheck)

I just discovered World of Warcraft, and I want to play it on my Macbook Pro, but I'm afraid I'm going to have to upgrade to something else. My mac is about 4 years old, and this last year (and especially after Mavericks!), everything has slowed down. Apps are slow to open, sometimes they just spin and spin when working, and I'm getting frustrated. I *think* I keep everything updated and cleaned up, but maybe I'm missing something. Any advice?

 

Hardware Information:

    MacBook Pro (15-inch, Mid 2010)

    MacBook Pro - model: MacBookPro6,2

    1 2.4 GHz Intel Core i5 CPU: 2 cores

    4 GB RAM

 

Video Information:

    Intel HD Graphics - VRAM: 288 MB

    NVIDIA GeForce GT 330M - VRAM: 256 MB

 

System Software:

    OS X 10.9.2 (13C64) - Uptime: 3 days 7:50:21

 

Disk Information:

    Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

        EFI (disk0s1) <not mounted>: 209.7 MB

        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (67.69 GB free)

        Recovery HD (disk0s3) <not mounted>: 650 MB

 

    MATSHITADVD-R   UJ-898 

 

USB Information:

    Apple Inc. Apple Internal Keyboard / Trackpad

 

    Apple Internal Memory Card Reader

 

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

 

    Apple Computer, Inc. IR Receiver

 

    Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Configuration files:

    /etc/sysctl.conf - Exists

 

Kernel Extensions:

    com.eset.kext.esets_kac    (4.1.86)

 

Startup Items:

    MissingSyncMounting: Path: /Library/StartupItems/MissingSyncMounting

    Privoxy: Path: /Library/StartupItems/Privoxy

    Tor: Path: /Library/StartupItems/Tor

 

Launch Daemons:

    [System]    com.adobe.fpsaud.plist 3rd-Party support link

    [System]    com.backblaze.bzserv.plist 3rd-Party support link

    [System]    com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link

    [System]    com.eset.esets_daemon.plist 3rd-Party support link

    [System]    com.google.GoogleML.plist 3rd-Party support link

    [System]    com.google.keystone.daemon.plist 3rd-Party support link

    [System]    com.insynchq.insync.daemon.plist 3rd-Party support link

    [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link

    [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link

    [System]    com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

    [System]    com.sierrawireless.SWoCTool.plist 3rd-Party support link

    [System]    com.smithmicro.schedulerdaemon.plist 3rd-Party support link

 

Launch Agents:

    [System]    com.cisco.anyconnect.gui.plist 3rd-Party support link

    [System]    com.epson.eventmanager.agent.plist 3rd-Party support link

    [System]    com.google.keystone.agent.plist 3rd-Party support link

    [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link

 

User Launch Agents:

    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link

    [not loaded]    com.backblaze.bzbmenu.plist 3rd-Party support link

    [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link

    [not loaded]    com.google.GoogleContactSyncAgent.plist 3rd-Party support link

    [not loaded]    com.iLike.Agent.plist 3rd-Party support link

    [not loaded]    com.smithmicro.cleaning.schedulermailer.plist 3rd-Party support link

 

User Login Items:

    Google Drive

    Dropbox

    EvernoteHelper

    ESET Cybersecurity

 

Internet Plug-ins:

    Gears: Version: 1.0 3rd-Party support link

    Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

    AdobePDFViewer: Version: 9.5.5 3rd-Party support link

    Photo Center Plugin: Version: Upload Plugin 1.0.0.4 3rd-Party support link

    googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

    iPhotoPhotocast: Version: 7.0 - SDK 10.8

    RealPlayer Plugin: Version: (null) 3rd-Party support link

    DirectorShockwave: Version: 11.5.6r606 3rd-Party support link

    QuickTime Plugin: Version: 7.7.3

    FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

    AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link

    npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

    CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 3rd-Party support link

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

    Google Earth Web Plug-in: Version: 6.0 3rd-Party support link

    SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

    Default Browser: Version: 537 - SDK 10.9

    o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link

    Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link

    JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

    OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

 

Safari Extensions:

    GMail Counter: Version: 0.9.3

    GmailThis: Version: 2.0

    Pinterest: Version: 1.0

    Print Plus: Version: 1.0.2.0

    Add To Amazon Wish List: Version: 1.8

    Push to Kindle: Version: 1.0

    markerto: Version: 1.0

 

Audio Plug-ins:

    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

    AirPlay: Version: 2.0 - SDK 10.9

    AppleAVBAudio: Version: 203.2 - SDK 10.9

    iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

    MissingSyncPalmiTunesPlugin: Version: 5.1.2 3rd-Party support link

 

User iTunes Plug-ins:

    iLike: Version: 1.0 3rd-Party support link

    PPC Bundle: Version: (null) 3rd-Party support link

    iLike Bundle: Version: (null) 3rd-Party support link

    Tiger Bundle: Version: (null) 3rd-Party support link

 

User Internet Plug-ins:

    fbplugin_1_0_3: Version: (null) 3rd-Party support link

    Move-Media-Player: Version: npmnqmp 071101000050 3rd-Party support link

    BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link

    fbplugin_1_0_1: Version: (null) 3rd-Party support link

    npBcsMcTcIO: Version: (null) 3rd-Party support link

    Picasa: Version: 1.0 3rd-Party support link

 

3rd Party Preference Panes:

    Backblaze Backup  3rd-Party support link

    BrowserPlus  3rd-Party support link

    Flash Player  3rd-Party support link

    FlexCal  3rd-Party support link

    Flip4Mac WMV  3rd-Party support link

    Java  3rd-Party support link

    Perian  3rd-Party support link

 

Old Applications:

    /Library/Application Support/Microsoft/MERP2.0

        Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link

        Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link

    Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link

        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

    SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link

        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

    /Applications/Microsoft Office 2011/Office

        Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Office Setup Assistant:    Version: 14.2.0 - SDK 10.5 3rd-Party support link

        Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4

        Epson Printer Utility 4:    Version: 9.17 - SDK 10.5 3rd-Party support link

        EpsonSuppliesTool4:    Version: 8.75 - SDK 10.5 3rd-Party support link

    /Applications/Microsoft Office 2011

        Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

    Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link

        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

    Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link

        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    /Applications/iWork '09

    TurboTax Deluxe 2011-Intel:    Version: 2011.r17.007 - SDK 10.4 3rd-Party support link

    TurboTax Deluxe 2011:    Version: 2011.r17.007 - SDK 10.4 3rd-Party support link

    Spotify:    Version: 0.8.8.347.gbcec6996 - SDK 10.5 3rd-Party support link

 

Time Machine:

    Skip System Files: NO

    Auto backup: NO - Auto backup turned off

    Time Machine not configured!

 

Top Processes by CPU:

         3%    postbox-bin

         3%    WindowServer

         1%    EtreCheck

         0%    ps

         0%    EEventManager

 

Top Processes by Memory:

    463 MB    postbox-bin

    414 MB    firefox

    119 MB    Finder

    74 MB    mds_stores

    53 MB    WindowServer

 

Virtual Memory Information:

    159 MB    Free RAM

    975 MB    Active RAM

    759 MB    Inactive RAM

    904 MB    Wired RAM

    12.89 GB    Page-ins

    13.75 GB    Page-outs

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 10, 2014 8:26 PM

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Q: Slowing down...(includes etrecheck)

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  • Helpful answers

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  • by Kappy,Helpful

    Kappy Kappy Mar 10, 2014 8:32 PM in response to iwantsimple
    Level 10 (270,288 points)
    Desktops
    Mar 10, 2014 8:32 PM in response to iwantsimple

    You don't have enought RAM installed. You need a lot more than you now have. Your computer is slow because of all the third-party junk you have installed to the point where OS X is forced to use disk-based VM in place of real RAM causing a major logjam.

     

    Judging by what i see you need to have about 8 GBs of memory installed. Right now you aren't even close to that.

  • by MichelPM,Helpful

    MichelPM MichelPM Mar 10, 2014 8:45 PM in response to iwantsimple
    Level 6 (13,653 points)
    iPad
    Mar 10, 2014 8:45 PM in response to iwantsimple

    You have serious memory Page out issues.

    Your year and model MBP can take a total of 8 GBs of RAM.

    I, strongly, recommend purchasing and installing the total 8 GBs of RAM.

    Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).

     

    Other thing to do immediately is completely uninstall all Google apps per the instructions on Google's website.

    Currenlty, both Google Drive and Chrome aren't playing well with OS X Mavericks.

    Google still hasn't announced "official" fixes for these, yet.

     

    I see some sort of SmithMicro cleaning app.

    Completely uninstall this per the instructions on the developer's website OR look for another uninstall solution that might be better by doing a web search for a proper and clean uninstall.

     

    "Cleaning" apps like this SmithMicro app, MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac or anything like these apps, are commercially advertised malware, at best and potential detrimental software, at the very worst!

    These malware apps are,usually, downloaded and used by unknowing Mac users who are not very computer or Mac savvy.

    These types of apps, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

    Plus, these type of apps aren't really necessary. They really aren't.

    There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac.

    These apps potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

    Plus, the software company's that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

    It is best to never, EVER download and install these types of apps.

    The risk to your system and data is too great a risk!

     

    You may need to update all of your third party software if there are OS X Mavericks updates that can be applied. You may need to, ACTUALLY, go the third party developers' websites if there are no updates through the Mac App Store.

    Update all of your Web browser Internet plugins and extensions, also.

     

    Also, if you have any connected  third party devices, like keyboards, mice/trackpads, drawing tablets, hubs, card  readers, audio/video interfaces, etc, you need to update the drivers for these devices by going to the device maker's website to find OS X Mavericks compatible versions, if needed, available and/or applicable.

     

    Good Luck!


  • by Linc Davis,

    Linc Davis Linc Davis Mar 10, 2014 9:02 PM in response to iwantsimple
    Level 10 (207,926 points)
    Applications
    Mar 10, 2014 9:02 PM in response to iwantsimple

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' | tail -n50 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.

    7. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.

    8. If you see an error message in the Terminal window such as "syntax error," enter

    exec bash

    and press return. Then paste the script again.

    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

     

    ________________________________

      
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
  • by iwantsimple,

    iwantsimple iwantsimple Mar 10, 2014 9:27 PM in response to iwantsimple
    Level 1 (0 points)
    Mar 10, 2014 9:27 PM in response to iwantsimple

    Can anyone tell me why the responses that have been posted are blank now? I read the two responses and went to do the suggestions, but when I came back to check on what else I needed to do, the message contents is missing and only the authors' names are there. What's going on??Apple_Support_Communities.jpg

  • by iwantsimple,

    iwantsimple iwantsimple Mar 10, 2014 11:25 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 10, 2014 11:25 PM in response to Linc Davis

    Here are the results:

     

    System Version: OS X 10.9.2 (13C64)

    Kernel Version: Darwin 13.1.0

    Boot Mode: Normal

     

    Model: MacBookPro6,2

     

    Battery cycles: 303

     

    System diagnostics

     

       2014-02-19 com.apple.NotesMigratorService crash

       2014-02-27 com.apple.NotesMigratorService crash

       2014-03-01 com.apple.NotesMigratorService crash

       2014-03-01 com.apple.NotesMigratorService crash

       2014-03-02 plugin-container spin

       2014-03-07 Google Chrome hang

       2014-03-09 iPhoto hang

       2014-03-09 plugin-container spin

       2014-03-10 firefox spin

       2014-03-10 plugin-container spin

     

    User diagnostics

     

       2014-02-19 J8RPQ294UB.com.skitch.SkitchHelper crash

       2014-02-19 J8RPQ294UB.com.skitch.SkitchHelper crash

     

    Kernel messages

     

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TM9P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMAP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMBP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMCP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMDP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMEP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TMFP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TS0C kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TW0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TA0S kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TA1S kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TA2S kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TA3S kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR TA1P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp1P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp2P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp3P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp4P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:14:58   SMC::smcReadKeyAction ERROR Tp5P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f6ec000

       Mar 9 15:49:07   process plugin-container[11982] caught causing excessive wakeups. Observed wakeups rate (per sec): 305; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 56069

       Mar 9 15:59:18   wl0: Roamed or switched channel, reason #8, bssid 64:0f:28:6a:9b:31

       Mar 9 16:54:28   PM notification timeout (pid 3923, Messages)

       Mar 9 21:07:50   SMC::smcHandleInterruptEvent WARNING status=0x0 (0x40 not set) notif=0x0

       Mar 9 22:41:59   MacAuthEvent en1 Auth result for: 64:0f:28:6a:9b:31 Auth timed out

       Mar 10 00:10:29   process plugin-container[14957] caught causing excessive wakeups. Observed wakeups rate (per sec): 152; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 79754

       Mar 10 01:07:57   process plugin-container[15257] caught causing excessive wakeups. Observed wakeups rate (per sec): 188; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 97969

       Mar 10 01:27:42   process firefox[3455] caught causing excessive wakeups. Observed wakeups rate (per sec): 163; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 1441747

       Mar 10 01:41:21   process plugin-container[15257] caught causing excessive wakeups. Observed wakeups rate (per sec): 305; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 448909

       Mar 10 01:41:56   PM notification timeout (pid 3923, Messages)

       --- last message repeated 4 times ---

       Mar 10 20:33:55   SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)

       Mar 10 20:33:55   SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0

       Mar 10 20:33:55   SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)

       Mar 10 20:33:55   SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)

       Mar 10 20:33:55   SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)

       Mar 10 20:33:55   SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode

       Mar 10 20:34:17   SIOCPROTODETACH_IN6: utun0 error=6

       Mar 10 20:34:17   SMC::smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)

       Mar 10 20:34:50   SMC::smcReadKeyAction ERROR: smcReadData8 failed for key B0OS (kSMCKeyNotFound)

       Mar 10 20:39:45   [331|501] com.apple.IconSe async. scan: #'/Users/Shared/Battle.net/Agent/Blizzard Error.app/Contents/Resources/Warning.icns/..namedfork/rsrc' act=0x00000002 rsn='ETYP1' ln='612'

       Mar 10 20:39:45   [331|501] com.apple.IconSe async. scan: #'/Users/Shared/Battle.net/Agent/Blizzard Error.app/Contents/Resources/Warning.icns' act=0x00000002 rsn='ETYP1' ln='612'

       --- last message repeated 1 time ---

       Mar 10 20:39:48   [331|501] com.apple.IconSe async. scan: #'/Users/Shared/Battle.net/Agent/Error Reporter.app/Contents/Resources/ErrorReporter.icns/..namedfork/rsrc' act=0x00000002 rsn='ETYP1' ln='612'

       Mar 10 20:39:48   [331|501] com.apple.IconSe async. scan: #'/Users/Shared/Battle.net/Agent/Error Reporter.app/Contents/Resources/ErrorReporter.icns' act=0x00000002 rsn='ETYP1' ln='612'

       --- last message repeated 1 time ---

       Mar 10 21:13:23   process firefox[455] thread 4483 caught burning CPU! It used more than 50% CPU (Actual recent usage: 64%) over 180 seconds. thread lifetime cpu usage 197.281027 seconds, (189.602856 user, 7.678171 system) ledger info: balance: 90004316691 credit: 192810594151 debit: 102806277460 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 140128318276

       Mar 10 21:17:51   process plugin-container[696] caught causing excessive wakeups. Observed wakeups rate (per sec): 236; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66413

       Mar 10 21:25:05   IOAudioStream[0xffffff802ec60800]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (0,648)->(1,1008).

       Mar 10 21:36:40   wl0: Roamed or switched channel, reason #8, bssid 64:0f:28:6a:9b:31

     

    Total CPU usage: user 14%, system 1%

     

    CPU usage by process "bzfilelist" with UID 0: 43.5%

     

    Loaded extrinsic kernel extensions

     

       com.eset.kext.esets_kac (4.1.86)

     

    Extrinsic daemons

     

       com.smithmicro.schedulerdaemon

       com.sierrawireless.SWoCTool

       com.oracle.java.JavaUpdateHelper

       com.oracle.java.Helper-Tool

       com.microsoft.office.licensing.helper

       com.insynchq.insync.daemon

       com.google.keystone.daemon

       com.google.GoogleML

       com.eset.esets_daemon

       com.cisco.anyconnect.vpnagentd

       com.backblaze.bzserv

       com.adobe.fpsaud

     

    Extrinsic agents

     

       J8RPQ294UB.com.skitch.SkitchHelper

       com.oracle.java.Java-Updater

       com.google.keystone.system.agent

       com.epson.eventmanager.agent

       com.cisco.anyconnect.gui

       com.smithmicro.cleaning.schedulermailer

       com.iLike.Agent

       com.google.GoogleContactSyncAgent

       com.facebook.videochat.updater

       com.backblaze.bzbmenu

       com.adobe.ARM.UUID

     

    launchd items

     

       /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

           (com.cisco.anyconnect.gui)

       /Library/LaunchAgents/com.epson.eventmanager.agent.plist

           (com.epson.eventmanager.agent)

       /Library/LaunchAgents/com.google.keystone.agent.plist

           (com.google.keystone.system.agent)

       /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

           (com.oracle.java.Java-Updater)

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

           (com.adobe.fpsaud)

       /Library/LaunchDaemons/com.backblaze.bzserv.plist

           (com.backblaze.bzserv)

       /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

           (com.cisco.anyconnect.vpnagentd)

       /Library/LaunchDaemons/com.eset.esets_daemon.plist

           (com.eset.esets_daemon)

       /Library/LaunchDaemons/com.google.GoogleML.plist

           (com.google.GoogleML)

       /Library/LaunchDaemons/com.google.keystone.daemon.plist

           (com.google.keystone.daemon)

       /Library/LaunchDaemons/com.insynchq.insync.daemon.plist

           (com.insynchq.insync.daemon)

       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

           (com.microsoft.office.licensing.helper)

       /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

           (com.oracle.java.Helper-Tool)

       /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

           (com.oracle.java.JavaUpdateHelper)

       /Library/LaunchDaemons/com.sierrawireless.SWoCTool.plist

           (com.sierrawireless.SWoCTool)

       /Library/LaunchDaemons/com.smithmicro.schedulerdaemon.plist

           (com.smithmicro.schedulerdaemon)

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

           (com.adobe.ARM.UUID)

       Library/LaunchAgents/com.apple.FolderActions.enabled.plist

           (com.apple.FolderActions.enabled)

       Library/LaunchAgents/com.apple.FolderActions.folders.plist

           (com.apple.FolderActions.folders)

       Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

           (com.apple.Safari)

       Library/LaunchAgents/com.backblaze.bzbmenu.plist

           (com.backblaze.bzbmenu)

       Library/LaunchAgents/com.facebook.videochat.plist

           (com.facebook.videochat.updater)

       Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist

           (com.google.GoogleContactSyncAgent)

       Library/LaunchAgents/com.iLike.Agent.plist

           (com.iLike.Agent)

       Library/LaunchAgents/com.smithmicro.cleaning.schedulermailer.plist

           (com.smithmicro.cleaning.schedulermailer)

     

    Startup items

     

       /Library/StartupItems/MissingSyncMounting/MissingSyncMounting

       /Library/StartupItems/MissingSyncMounting/Resources/English.lproj/Localizable.s trings

       /Library/StartupItems/Privoxy/Privoxy

       /Library/StartupItems/Tor/Tor

     

    Extrinsic loadable bundles

     

       /System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle

           (com.apple.SecurityAgentPlugin.HomeDirMechanism)

       /System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle

           (com.apple.KerberosAgent)

       /System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle

           (com.apple.securityAgentPlugins.loginwindowUI)

       /System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle

           (com.apple.securityAgentPlugin.MCXMechanism)

       /System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle

           (com.apple.PKINITMechanism)

       /System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle

           (com.apple.securityAgentPlugin.RestartAuthorization)

       /System/Library/Extensions/AMDRadeonVADriver.bundle

           (com.apple. AMDRadeonVADriver)

       /System/Library/Extensions/AMDRadeonX3000.kext

           (com.apple.AMDRadeonX3000)

       /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle

           (com.apple.AMDRadeonX3000GLDriver)

       /System/Library/Extensions/AMDRadeonX4000.kext

           (com.apple.AMDRadeonX4000)

       /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle

           (com.apple.AMDRadeonX4000GLDriver)

       /System/Library/Extensions/AppleIntelHD3000Graphics.kext

           (com.apple.driver.AppleIntelHD3000Graphics)

       /System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin

           (com.apple.driver.AppleIntelHD3000GraphicsGA)

       /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle

           (com.apple.driver.AppleIntelHD3000GraphicsGLDriver)

       /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle

           (com.apple.AppleIntelHD3000GraphicsVADriver)

       /System/Library/Extensions/AppleIntelHD4000Graphics.kext

           (com.apple.driver.AppleIntelHD4000Graphics)

       /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle

           (com.apple.driver.AppleIntelHD4000GraphicsGLDriver)

       /System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle

           (com.apple.AppleIntelHD4000GraphicsVADriver)

       /System/Library/Extensions/AppleIntelHD5000Graphics.kext

           (com.apple.driver.AppleIntelHD5000Graphics)

       /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle

           (com.apple.driver.AppleIntelHD5000GraphicsGLDriver)

       /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle

           (com.apple.AppleIntelHD5000GraphicsVADriver)

       /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle

           (com.apple.driver.AppleIntelHDGraphicsGLDriver)

       /System/Library/Extensions/AppleIntelHSWVA.bundle

           (com.apple.AppleIntelHSWFBVA)

       /System/Library/Extensions/AppleIntelIVBVA.bundle

           (com.apple.AppleIntelIVBFBVA)

       /System/Library/Extensions/AppleIntelMCEReporter.kext

           (com.apple.driver.AppleIntelMCEReporter)

       /System/Library/Extensions/ATIRadeonX2000.kext

           (com.apple.ATIRadeonX2000)

       /System/Library/Extensions/ATIRadeonX2000GA.plugin

           (com.apple.ATIRadeonX2000GA)

       /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle

           (com.apple.ATIRadeonX2000GLDriver)

       /System/Library/Extensions/ATIRadeonX2000VADriver.bundle

           (com.apple.ATIRadeonX2000VADriver)

       /System/Library/Extensions/EPSONProjectorAudio.kext

           (com.epson.driver.EPSONProjectorAudio)

       /System/Library/Extensions/EPSONUSBPrintClass.kext

           (com.epson.print.kext.USBPrintClass)

       /System/Library/Extensions/GeForce.kext

           (com.apple.GeForce)

       /System/Library/Extensions/GeForceGA.plugin

           (com.apple.GeForceGA)

       /System/Library/Extensions/GeForceGLDriver.bundle

           (com.apple.GeForceGLDriver)

       /System/Library/Extensions/GeForceTesla.kext

           (com.apple.GeForceTesla)

       /System/Library/Extensions/GeForceTeslaGLDriver.bundle

           (com.apple.GeForceTeslaGLDriver)

       /System/Library/Extensions/GeForceTeslaVADriver.bundle

           (com.apple.GeForceTeslaVADriver)

       /System/Library/Extensions/GeForceVADriver.bundle

           (com.apple.GeForceVADriver)

       /System/Library/Extensions/HotSync Classic Seize.kext

           (com.palm.ClassicNotSeizeDriver)

       /System/Library/Extensions/hp_designjet_series.kext

           (com.hp.print.hpio.Designjet.kext)

       /System/Library/Extensions/hp_Deskjet_io_enabler.kext

           (com.hp.print.hpio.Deskjet.kext)

       /System/Library/Extensions/hp_fax_io.kext

           (com.hp.kext.hp-fax-io)

       /System/Library/Extensions/hp_Inkjet1_io_enabler.kext

           (com.hp.print.hpio.Inkjet1.kext)

       /System/Library/Extensions/hp_Inkjet2_io_enabler.kext

           (com.hp.print.hpio.Inkjet2.kext)

       /System/Library/Extensions/hp_Inkjet3_io_enabler.kext

           (com.hp.print.hpio.Inkjet3.kext)

       /System/Library/Extensions/hp_Inkjet4_io_enabler.kext

           (com.hp.print.hpio.Inkjet4.kext)

       /System/Library/Extensions/hp_Inkjet5_io_enabler.kext

           (com.hp.print.hpio.Inkjet5.kext)

       /System/Library/Extensions/hp_Inkjet7_io_enabler.kext

           (com.hp.print.hpio.inkjet7.kext)

       /System/Library/Extensions/hp_Inkjet8_io_enabler.kext

           (com.hp.print.hpio.inkjet8.kext)

       /System/Library/Extensions/hp_Inkjet9_io_enabler.kext

           (com.hp.print.hpio.Inkjet9.kext)

       /System/Library/Extensions/hp_Inkjet_io_enabler.kext

           (com.hp.print.hpio.Inkjet.kext)

       /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext

           (com.hp.hpio.hp_io_printerclassdriver_enabler)

       /System/Library/Extensions/hp_Laserjet_io_enabler.kext

           (com.hp.print.hpio.Laserjet.kext)

       /System/Library/Extensions/hp_Officejet_io_enabler.kext

           (com.hp.print.hpio.Officejet.kext)

       /System/Library/Extensions/hp_Photosmart_io_enabler.kext

           (com.hp.print.hpio.Photosmart.kext)

       /System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

           (com.hp.print.hpio.PhotosmartPro.kext)

       /System/Library/Extensions/hp_psa640_io_enabler.kext

           (com.hp.hpio.hp_psa640_io_enabler)

       /System/Library/Extensions/hp_qc_io_enabler.kext

           (com.hp.hpio.hp_psa530_630_io_enabler)

       /System/Library/Extensions/IOMissingSyncMassStorage.kext

           (com.markspace.iokit.IOMissingSyncMassStorage)

       /System/Library/Extensions/LexmarkUSBMerge.kext

           (com.lexmark.print.usbmerge)

       /System/Library/Extensions/Missing Sync Classic Seize.kext

           (com.markspace.missingsync.palmos.classicseize)

       /System/Library/Extensions/NovatelWireless3G.kext

           (com.novatelwireless.driver.3G)

       /System/Library/Extensions/NovatelWirelessFilter.kext

           (com.novatelwireless.driver.DisableAutoInstall)

       /System/Library/Extensions/SierraSupport.kext

           (com.sierrawireless.driver.SierraSupport)

       /System/Library/Extensions/SierraSwitch.kext

           (com.sierrawireless.driver.SierraSwitch)

       /System/Library/Extensions/SierraSwitchKicker.kext

           (com.sierrawireless.driver.SierraSwitchKicker)

       /System/Library/Extensions/tun.kext

           (com.cisco.cscotun)

       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

           (info.emagic.driver.unitor)

       /Library/Audio/Plug-Ins/Components/A52Codec.component

           (com.shepmater.A52Codec)

       /Library/Audio/Plug-Ins/HAL/AirPlay.driver

           (com.apple.audio.AirTunesHALPlugin)

       /Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver

           (com.apple.audio.AppleAVBAudio)

       /Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver

           (com.apple.audio.BluetoothAudioPlugIn)

       /Library/Audio/Plug-Ins/HAL/iSightAudio.driver

           (com.apple.iSightAudio)

       /Library/InputManagers/GearsEnabler/GearsEnabler.bundle

           (com.google.GearsEnabler)

       /Library/InputManagers/SetAlphaValue/SetAlphaValue.bundle

           (parrotsoftwares.SetAlphaValue)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

           (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin1017277.plugin

           (com.AmazonMP3DownloaderPluginLib.Amazon MP3 Downloader Plugin)

       /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

           (com.coupons.plugin.mozilla-plugin)

       /Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

           (com.coupons.plugin.safari-plugin)

       /Library/Internet Plug-Ins/Default Browser.plugin

           (com.apple.DefaultBrowser.PlugIn)

       /Library/Internet Plug-Ins/DirectorShockwave.plugin

           (com.adobe.shockwave.pluginshim)

       /Library/Internet Plug-Ins/Disabled Plug-Ins/Windows Media Plugin

           (com.microsoft.WMP.defaultplugin)

       /Library/Internet Plug-Ins/DRM Plugin.bundle

           (com.microsoft.DRMPlugin)

       /Library/Internet Plug-Ins/Flash Player.plugin

           (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

           (net.telestream.wmv.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.webplugin

           (net.telestream.wmv.webplugin)

       /Library/Internet Plug-Ins/Gears.plugin

           (com.google.Gears)

       /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

           (com.Google.GoogleEarthPlugin.plugin)

       /Library/Internet Plug-Ins/GoogleGadget.webplugin

           (com.google.googlegadgetwebplugin)

       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

           (com.google.googletalkbrowserplugin)

       /Library/Internet Plug-Ins/iPhotoPhotocast.plugin

           (com.apple.plugin.iPhotoPhotocast)

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

           (com.oracle.java.JavaAppletPlugin)

       /Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

           (com.google.o3d)

       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

           (com.google.o1dbrowserplugin)

       /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

           (com.microsoft.officelive.browserplugin)

       /Library/Internet Plug-Ins/Photo Center Plugin.plugin

           (com.snapfish.upload)

       /Library/Internet Plug-Ins/Quartz Composer.webplugin

           (com.apple.QuartzComposer.webplugin)

       /Library/Internet Plug-Ins/QuickTime Plugin.plugin

           (com.apple.QuickTime Plugin.plugin)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

           (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

           (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

           (com.microsoft.SilverlightPlugin)

       /Library/iTunes/iTunes Plug-ins/MissingSyncPalmiTunesPlugin.bundle

           (com.markspace.missingsync.iTunes)

       /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle

           (com.apple.QuartzComposer.iTunesPlugIn)

       /Library/PhonePlugins/Feisar-W580.phoneplugin

           (com.feisar.phoneplugin.com.sony-ericsson.W580)

       /Library/PhonePlugins/Nokia_E71_2v0.phoneplugin

           (com.nokia.phoneplugin.NokiaE71)

       /Library/PreferencePanes/BackblazeBackup.prefPane

           (com.backblaze.BackblazeBackup)

       /Library/PreferencePanes/Flash Player.prefPane

           (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/FlexCal.prefPane

           (com.flexgames.FlexCal)

       /Library/PreferencePanes/Flip4Mac WMV.prefPane

           (net.telestream.wmv.prefpane)

       /Library/PreferencePanes/JavaControlPanel.prefPane

           (com.oracle.java.JavaControlPanel)

       /Library/PreferencePanes/Perian.prefPane

           (org.perian.PerianPane)

       /Library/QuickTime/AC3MovieImport.component

           (com.cod3r.ac3movieimport)

       /Library/QuickTime/AppleMPEG2Codec.component

           (com.apple.AppleMPEG2Codec)

       /Library/QuickTime/Perian.component

           (org.perian.Perian)

       /Library/ScriptingAdditions/Insync.osax

           (net.culater.Insync.osax)

       /Library/Spotlight/GBSpotlightImporter.mdimporter

           (com.apple.garageband.spotlightimporter)

       /Library/Spotlight/Growly Notes.mdimporter

           (com.growlybird.mdimporter.notes)

       /Library/Spotlight/iBooksAuthor.mdimporter

           (com.apple.MDImporter.iBooksAuthor)

       /Library/Spotlight/iMovie.mdimporter

           (com.apple.iMovieMDImporter)

       /Library/Spotlight/iWork.mdimporter

           (com.apple.MDImporter.iWork)

       /Library/Spotlight/Microsoft Entourage.mdimporter

           (com.microsoft.entourageMDImporter)

       /Library/Spotlight/Microsoft Office.mdimporter

           (com.microsoft.MDImporter.Office)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

           (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

           (com.skype.skypeabsms)

       Library/Internet Plug-Ins/BrowserPlus_2.9.8.plugin

           (com.yahoo.browserplus)

       Library/Internet Plug-Ins/FacebookVideoCalling.bundle

           (com.skype.FacebookVideoCalling)

       Library/Internet Plug-Ins/fbplugin_1_0_1.plugin

           (com.facebook.plugin)

       Library/Internet Plug-Ins/fbplugin_1_0_3.plugin

           (com.facebook.plugin)

       Library/Internet Plug-Ins/Move-Media-Player.plugin

           (com.movenetworks.movemediaplayer.plugin)

       Library/Internet Plug-Ins/npBcsMcTcIO.plugin

           (org.mozilla.basicPlugin)

       Library/Internet Plug-Ins/Picasa.plugin

           (com.google.PicasaPlugin)

       Library/iTunes/iTunes Plug-ins/iLike.bundle

           (com.iLike.Plugin)

       Library/PreferencePanes/BrowserPlusPrefs.prefPane

           (com.yahoo.browserplus.prefpane)

     

    Extrinsic shared libraries

     

       /usr/lib/dtrace/libdtrace_dyld.dylib

       /usr/lib/libgmalloc.B.dylib

       /usr/lib/libXplugin.1.dylib

     

    sysctl.conf

     

       kern.sysv.shmmni=4096

       kern.sysv.shmseg=4096

       kern.sysv.shmmin=1

       kern.sysv.shmmax=536870912

       kern.sysv.shmall=131072

     

    launchd.conf

     

       setenv _GOOGLE_GILD_RUNTIME_FRAMEWORK_ABSOLUTE_PATH_ /Library/Google/Frameworks/Gild.framework

     

    Application check

     

       com.google.GoogleDrive

     

    Safari extensions

     

       Add To Amazon Wish List

       GMail Counter

       Print Plus

       Pinterest

       Push to Kindle

       markerto

     

    Restricted user files: 2133

     

    Font problems: 48

     

    Bad plists

     

       Library/Preferences/com.apple.iphotomosaic.plist

       Library/Preferences/com.solidstatenetworks.awkhost.plist

       Library/Preferences/mp-MealChoices.plist

       Library/Preferences/mp-MyIngredients.plist

     

    Keychains file count: 8

     

    Elapsed time (s): 529

    ----------------------------------------------------

     

    I have deleted everything that I could find that was Google-related. I have also removed all apps that I haven't used in the past year. What else can I do to speed things up?

     

    If I add the additional 4 gb or RAM, will I be able to play WOW on this laptop without the character movement lagging?

     

    Thank you for your help!!

  • by MichelPM,

    MichelPM MichelPM Mar 11, 2014 12:23 AM in response to iwantsimple
    Level 6 (13,653 points)
    iPad
    Mar 11, 2014 12:23 AM in response to iwantsimple

    "If I add the additional 4 gb or RAM, will I be able to play WOW on this laptop without the character movement lagging?"

     

    The character movements or moving graphics issues are more a function of you Mac's GPU.

    This is not a RAM related issue, per se, but a GPU issue. Your GPU only has 256 MBs of VRAM.

    So, you may still experience graphics lag.

    RAM makes your overall system run smoother, quicker and more efficient by allowing apps and the OS access to the additional installed RAM when needed.

    Your MacBook's dedicated GPU RAM is what is used, specifically, for onscreen graphics.

    So, your GPU may still be the weak link in your MacBook.

     

  • by MichelPM,

    MichelPM MichelPM Mar 11, 2014 12:27 AM in response to iwantsimple
    Level 6 (13,653 points)
    iPad
    Mar 11, 2014 12:27 AM in response to iwantsimple

    Did you completely uninstall SmithMicro Spring Cleaning app?

    This maybe causing additional OS  slowdowns, too!

  • by iwantsimple,

    iwantsimple iwantsimple Mar 11, 2014 12:28 AM in response to MichelPM
    Level 1 (0 points)
    Mar 11, 2014 12:28 AM in response to MichelPM

    Thank you for clarifying that. I'm considering getting the RAM up and everything cleaned up so it works right again, using this computer for everything EXCEPT gaming, and buying a Windows computer to use solely for gaming. I'd really rather use one computer for everything, but it seems that Mac just isn't there yet (awesome at everything AND gaming)...

  • by MichelPM,

    MichelPM MichelPM Mar 11, 2014 12:32 AM in response to iwantsimple
    Level 6 (13,653 points)
    iPad
    Mar 11, 2014 12:32 AM in response to iwantsimple

    FYI,

    Laptop computers and to a greater extent, Mac laptop computers DO NOT make the best gaming machines, anyhow.

  • by iwantsimple,

    iwantsimple iwantsimple Mar 11, 2014 12:34 AM in response to MichelPM
    Level 1 (0 points)
    Mar 11, 2014 12:34 AM in response to MichelPM

    I believe I did. I'm not sure where to look to find out if there are bits and pieces left behind...

  • by iwantsimple,

    iwantsimple iwantsimple Mar 11, 2014 12:35 AM in response to MichelPM
    Level 1 (0 points)
    Mar 11, 2014 12:35 AM in response to MichelPM

    That's what I'm reading. I can't sit for long periods in a regular chair, so I'm avoiding a desktop machine. I'll have to do more research on the laptop gaming issue...

  • by Linc Davis,

    Linc Davis Linc Davis Mar 11, 2014 6:43 AM in response to iwantsimple
    Level 10 (207,926 points)
    Applications
    Mar 11, 2014 6:43 AM in response to iwantsimple

    A.

     

    Your system is heavily modified with third-party software. As a first step toward solving the problem, I suggest you remove "ESET" (which serves no purpose) and also "Backblaze," which is using excessive processor cycles and is often implicated in system slowdowns.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and (unless otherwise specified in this comment) I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

    Back up all data before making any changes.

    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

     

    Uninstall ESET by following these instructions. If you have a different version of the product, the procedure may be different.

      
    Another option is to make a fresh start by erasing the startup volume and restoring only your documents from a backup. Ask if you choose that option and need guidance.
        
    B.
       

    Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock all your user files, reset their ownership, and remove their access-control lists. If you've set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

          

    Step 1

     

    If you have more than one user, and the one in question is not an administrator, then go to Step 2.

     

    Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-

     

    This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

     

    Step 2 (optional)

     

    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

     

    Boot into Recovery. When the OS X Utilities screen appears, select

     

    Utilities Terminal

     

    from the menu bar. A Terminal window will open. In that window, type this:

     

    res

     

    Press the tab key. The partial command you typed will automatically be completed to this:

     

    resetpassword

     

    Press return. A Reset Password window will open. You’re not  going to reset a password.

     

    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

     

    Select your username from the menu labeled Select the user account if not already selected.

     

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

     

    Select

     

    Restart

     

    from the menu bar.

     

    C.

    Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

    From the application's menu bar, select

    FileRestore Standard Fonts...

    You'll be prompted to confirm, and then to enter your administrator login password.

    Boot in safe mode to rebuild the font caches. Boot again as usual and test.

    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t boot in safe mode. In that case, ask for instructions.

    Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

  • by iwantsimple,

    iwantsimple iwantsimple Mar 11, 2014 10:00 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 11, 2014 10:00 AM in response to Linc Davis

    Okay, I have done all of that. I have a question about ESET and Backblaze.

     

    Backblaze is my backup software. I pay $5/month for it to run backups for me online. I can't risk losing data from this computer. Should I really remove Backblaze? Is there a better/less draining alternative?

     

    ESET is my virus software. It DOES update constantly, and I know it slows down my computer considerably. What alternative do I have, though? Isn't this virus software necessary?

  • by MichelPM,

    MichelPM MichelPM Mar 11, 2014 10:37 AM in response to iwantsimple
    Level 6 (13,653 points)
    iPad
    Mar 11, 2014 10:37 AM in response to iwantsimple

    If you aren't running Windows on your MacBook, then antivirus isn't necessary on a Mac with OS X.

    Antivirus software can slow down the normal operation of OS X and can cause other adverse effects on the system and can negatively impact performance on OS X.

    Most Antivirus software packages put too many limits on OS X

    If you really feel like you have to have Antivirus software on your Mac, the least invasive ones are

    ClamXAV

    VirusBarrierExpress(found on the Mac App Store)

     

    Try completely uninstalling ESET per the instructions on their website and see if your MacBook's performance picks up some more.

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