Hello metalheadtrucker,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device doesn't appear in iTunes, try
to force the device into recovery mode, and then restore it.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
The Connect to iTunes screen appears.
- Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
- Plug the device's USB cable into your computer only.
- Hold down the device's Home button as you connect the USB cable to it.
- When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
- Use iTunes to restore your device.
Have a nice day,
Mario