psychoo118
Level 1 (0 points)

Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

by psychoo118,Solvedanswer
psychoo118 psychoo118
Level 1 (0 points)
A:

Finally(better late than never) Apple published iOS 7.1.1 which fixes our issue. I also upgraded and managed to tether my internet. Anyway I feel very sorry for those who were affected by this issue(because they need it for their job and/or studies) and I unterstand their reaction. But keep in mind that at least they fixed it, and we shouldn't blame Apple for unreal things(like they did it on purpose, even if any evidence says it was a bug). Keep using our iphones until we can

 

Best regards,

psychoo11

Posted on Apr 22, 2014 1:19 PM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by MarcoDoom,

    MarcoDoom MarcoDoom Mar 20, 2014 2:00 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 2:00 AM in response to psychoo118

    Same problem - Iphone 4 - WIND Italian Carrier

    solve it please or move to Android

  • by Ahror,

    Ahror Ahror Mar 20, 2014 2:03 AM in response to psychoo118
    Level 1 (0 points)
    iPhone
    Mar 20, 2014 2:03 AM in response to psychoo118

    Very disappointing. Tried everything.

     

    I have original unlock iPhone which has been working from day one and now with this update I can't use my iPhone as a personal hotspot. Why would I buy an unlock iPhone if I wouldn't be able to use all the features with any carrier I want.

     

    Apple please fix this ASAP.

  • by jponcenavarro,

    jponcenavarro jponcenavarro Mar 20, 2014 2:19 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 2:19 AM in response to psychoo118

    I've been talking to Simyo (Spain) and they assure me that it's an Apple's issue. They haven't changed the terms of use. They ask me to phone Apple to solve this issue. I asked them to send an APN Settings OTA with the but they say that can't do this.

     

    It's so sad that nobody from Apple says anything about this. Maybe it's time for Moto X or Nexus

  • by arthur202,

    arthur202 arthur202 Mar 20, 2014 2:42 AM in response to jponcenavarro
    Level 1 (0 points)
    Mar 20, 2014 2:42 AM in response to jponcenavarro

    In the users forum of Tuenti (Spain), the hotspot problem has also been raised, and a forum administrator noted that this is neither a technical nor policy change that Tuenti made.  That comes as no surprise of course since we know it's the implementation of  IOS 7.1 that caused the problem.  It's still unclear to me whether Apple will admit that there is a problem and fix it (I hope!!)..but how can one know given the absolute silence coming from Apple. 

  • by jponcenavarro,

    jponcenavarro jponcenavarro Mar 20, 2014 2:57 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 2:57 AM in response to psychoo118

    Well. I've been talking for half an hour to Apple Spain and they confirmed IT'S NOT THEIR FAULT AND THEY'RE NOT GOING TO TO NOTHING. They say it's a problem with OMV's (MVNO's). All the alternative carriers must change the APN profile and send it to the phone. I've been talking (so he said) to High Level Support and he was completly sure of what he said was true. I don't know what to do. Any suggestion?

  • by psychoo118,

    psychoo118 psychoo118 Mar 20, 2014 3:15 AM in response to jponcenavarro
    Level 1 (0 points)
    Mar 20, 2014 3:15 AM in response to jponcenavarro

    You should know that everytime I talked with Apple care I had to convince them that the problem is in iOS 7.1 and after I have told my experiences and research results they admitted that I am right.. So don't give up persuading them because we must be right!

  • by stijnvanachter,

    stijnvanachter stijnvanachter Mar 20, 2014 3:39 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 3:39 AM in response to psychoo118

    Belgium - Proximus - iPhone4 same problem since 7.1.

    Carrier IS allowing use of personal hotspot.

    But apn cannot be saved in the settings.

  • by jtorrestur,

    jtorrestur jtorrestur Mar 20, 2014 4:19 AM in response to stijnvanachter
    Level 1 (0 points)
    Mar 20, 2014 4:19 AM in response to stijnvanachter

    Spain, Pepephone, iPhone 4.  Same problem here since iOs 7.1 too.

    APN is not saved in settings.

    I can't share conection with my iPad.

    My wife has 7.0.4 on iPhone 4 and I can do it with her phone.

    Same carrier.

     

    We need a fix. Please.

  • by cmanfry,

    cmanfry cmanfry Mar 20, 2014 4:22 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 4:22 AM in response to psychoo118

    Please give me back the Personal Hotspot.

    Iphone 4 - WIND Italian Carrier

  • by FedeCapo,

    FedeCapo FedeCapo Mar 20, 2014 4:27 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 4:27 AM in response to psychoo118

    Please allow us to use again the personal hotspot!

    Iphone 4 - WIND Italian Carrier

  • by anujdwivedi,

    anujdwivedi anujdwivedi Mar 20, 2014 5:00 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 5:00 AM in response to psychoo118

    same problem in India (iPhone 4, carrier Idea)

    no connection with personal Hotspot after upgrade to iOS 7.1

    its annoying..

    help apple please

  • by anujdwivedi,

    anujdwivedi anujdwivedi Mar 20, 2014 5:04 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 5:04 AM in response to psychoo118

    please enable my persnol hotspot.please

  • by anujdwivedi,

    anujdwivedi anujdwivedi Mar 20, 2014 5:10 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 5:10 AM in response to psychoo118

    same issue with my friends..

  • by Zepzam ,

    Zepzam Zepzam Mar 20, 2014 5:44 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 5:44 AM in response to psychoo118

    After IOS 7.1 update, hotspot stopped working on my mobile provider, Go, in Malta. Same issue as mentioned here where APN setting is not saved. Hotspot on Vodafone Malta, with the same iPhone however works!  This is not a hardware problem, but an issue between Apple and some carriers who appear not to be official Apple licensees. Go appear totally unaware of the issue and spent an hour on the phone with them hopping from one dept to the other. Hotspot still not working on their network. Solution: buy Android or change carrier when contract expires. Unless Apple fix it soon, no more IOS devices for me. Pity I just bought the mini ipad II.

  • by JLESCUDEROS,

    JLESCUDEROS JLESCUDEROS Mar 20, 2014 7:03 AM in response to psychoo118
    Level 1 (0 points)
    Mar 20, 2014 7:03 AM in response to psychoo118

    Same problem in Spain - Carrier Pepephone - iPhone 4S 32GB iOS 7.1

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