psychoo118

Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by NBS2013,

    NBS2013 NBS2013 Apr 2, 2014 2:45 AM in response to Dr Leiter
    Level 1 (0 points)
    Apr 2, 2014 2:45 AM in response to Dr Leiter

    Dr Leiter, I totally disagree with you. Your reasoning is focusing the blame on the users, which is wrong.

     

    Apple is to blame for releasing software with bugs, creating problems for the users, not making an official statement, not assuming they are creating a problem where there was none before, not warning the users about policy changes (if this is really a change in personal hotspot policy) and not solving the bugs in a reasonable time.

  • by Dr Leiter,

    Dr Leiter Dr Leiter Apr 2, 2014 2:54 AM in response to NBS2013
    Level 1 (9 points)
    Notebooks
    Apr 2, 2014 2:54 AM in response to NBS2013

    I think you misunderstood. I am certainly not blaming users at all for Apple's behaviour. I was just saying that we should all be more cautious about blindly accepting buggy or feature-restricting Apple updates.

  • by MQlab,

    MQlab MQlab Apr 2, 2014 3:25 AM in response to Tony-2010
    Level 1 (0 points)
    Apr 2, 2014 3:25 AM in response to Tony-2010

    It seems you are right. After my history a couple of days ago i again contacted base, they told me that it's apple responsability since my mobile internet works. I then send a mail to the apple supervisor who i was in contact with stating that the issue was with apple. The supervisor then said, ah it is possible that the carrier won't work for the personal hotspot because it is not partner carrier, and they need to adopt their settings. I then asked if he didn't receive any calls regarding the fact that the apn doesn't save for the personal hotspot, cause there originates my problem aswell, he then stated 'ah their is a known issue and yes it is a software bug, we only know that since 24th of march'. This is strage since i called already 15th or something regarding exactly that issue....

    He said to wait for an update. But he insisted though on the fact that it might not work at all since for carrier 16.0 / ios7.1 the non partner carriers should update their settings because for non partner carriers the personal hotspot use in default, is set to not work....

     

    ......

  • by Dr Leiter,

    Dr Leiter Dr Leiter Apr 2, 2014 3:30 AM in response to Dr Leiter
    Level 1 (9 points)
    Notebooks
    Apr 2, 2014 3:30 AM in response to Dr Leiter

    So here we go! Indeed, this is not a bug. Apple have deliberately disabled tethering.

     

    http://appleinsider.com/articles/14/03/19/apple-cracks-down-on-personal-hotspot- abuse-with-ios-71-update

     

    How dare Apple behave like this. What right has Apple to interfere in my relationship with my operator? It's none of their business in how I use my data.

     

    This is the final straw! Never again will buy an iPhone.

     

    Over and out.

  • by Nach-RT74,

    Nach-RT74 Nach-RT74 Apr 2, 2014 4:41 AM in response to Dr Leiter
    Level 1 (0 points)
    Apr 2, 2014 4:41 AM in response to Dr Leiter

    Once again I have to say... If apple is blocking this feature for unofficial carriers, why will keep selling FACTORY UNLOCKED DEVICES to choose the carrier?

     

    Then, once again, even my iphone got an unofficial carrier, my Ipad 4 with sim card is carrying an official carrier partner  ( or at least it was, althought is a factory unlocked device ),  and isn't working either.

     

    Then, about the extra fees due the personal hotspot featuret... Let's say I set a personal network at home with a wifi router, and I share the wifi conection with ANYONE AT HOME living or not in my house... Will my home internet service company charge me a fee because I'm sharing my network with anyone i want? I'll be who will be loosing speed or data transfer limit, but is MY problem, no service company problem... I'm already paying every bite going throught, no matter who is using it!

  • by MQlab,

    MQlab MQlab Apr 2, 2014 6:35 AM in response to Nach-RT74
    Level 1 (0 points)
    Apr 2, 2014 6:35 AM in response to Nach-RT74

    Apple is obliged to sell unlocked devices, especially in europe, costumer rights.... otherwise the eu 'gives' them fines. The problem with not saving the apn for personal hotspot is a bug, that's probably the reason why your partner carrier sim doesn't work anymore. But regarding the partner and non partner carriers, it's clear that apple wants to give the partner carrier some advantages -> looking at the 4g they block for non partner carriers. So regarding the personal hotspot it is also possible that they want to reserve that for partner carriers. Would that be a legal actions: i don't think so, speaking from the eu point of view. You cannot give an option to somebody and later turn it off again but this will be something for lawyers i am afraid...

  • by Urbus,

    Urbus Urbus Apr 2, 2014 6:49 AM in response to psychoo118
    Level 1 (0 points)
    Apr 2, 2014 6:49 AM in response to psychoo118

    I think that Apple is indeed required to comply with certain laws applied in different countries.

    Perhaps it may not officially blocked the APN clients on a non-operating partner, but here it is a "bug", it is therefore not responsible ...

    There will be a time when it will reactivate the option, but in the meantime, it's nice to have partners that will win back customers.

     

     

    For my part, he won, I'll change operator failing to change smartphone. I am still happy with the product, even if I am disappointed Apple's policy

     

     

    translated by google

  • by darkstarpz,

    darkstarpz darkstarpz Apr 2, 2014 8:07 AM in response to psychoo118
    Level 1 (0 points)
    Apr 2, 2014 8:07 AM in response to psychoo118

    i'm glad that i can still use my voice functions - maybe next major update will remove and this feature for no partner carrier...so thanks apple!

  • by nikhd,

    nikhd nikhd Apr 2, 2014 9:47 AM in response to psychoo118
    Level 1 (0 points)
    Apr 2, 2014 9:47 AM in response to psychoo118

    My iPhone 4 16Gb is on sale !

    Thinking to Windows 8 Phone or Android.

     

    I have an iPad 4, iMac 27', two ipod ..... too.

     

    So please Apple fix it ......

  • by BilitoRG,

    BilitoRG BilitoRG Apr 2, 2014 9:49 AM in response to psychoo118
    Level 1 (0 points)
    Apr 2, 2014 9:49 AM in response to psychoo118

    I solve this same problem in my iphone 5 with next steps.

     

    First, push in safari web browser. Type unlockit.co.nz.

     

    Then push in  CREATE APN

     

    Install this certificate after create it.

     

    Then go to settings and try to use your personal hotspot.

     

    This solution works for me.

     

    Good luck!

  • by nooficial,

    nooficial nooficial Apr 2, 2014 11:28 AM in response to BilitoRG
    Level 1 (0 points)
    Apr 2, 2014 11:28 AM in response to BilitoRG

    Doesn't work!! In iphone 4

  • by garyhyp,

    garyhyp garyhyp Apr 2, 2014 5:28 PM in response to nooficial
    Level 1 (0 points)
    Apr 2, 2014 5:28 PM in response to nooficial

    Same here Personal Hotspot DOSN'T work for me neither since I upgraded to IOS7.1, Its been like this for over 2 weekds now!!!!!!! Im in the Republic of Ireland.

     

    Why do Apple alow this to happen?Why wont Apple sort it?

    Its miss represntaition of a product!!!!!!!!

  • by Skyalex,

    Skyalex Skyalex Apr 3, 2014 12:41 AM in response to garyhyp
    Level 1 (0 points)
    Apr 3, 2014 12:41 AM in response to garyhyp

    Hello guys,

     

    That's the second time i'm writing here. 2 week and 30 pages of complaining and still not any official reply from Apple. I used the hotspot for business and payed an extra plan for that. WHO WILL PAY THE MONEY BACK FOR THAT???????

     

    As i can see a lot of guys are in the same situation. I cannot believe that Apple is not giving a solution!!!

     

    Never ever any Apple device again....

  • by Ashutosh_loya,

    Ashutosh_loya Ashutosh_loya Apr 3, 2014 1:06 AM in response to psychoo118
    Level 1 (0 points)
    Apr 3, 2014 1:06 AM in response to psychoo118

    Same issue in India...... Apple has not mentioned regarding hotspot in upgrade. Also the authorized service providers doesnt support 3G in India . We can use personal hotspot for our personal use it has nothing to do with carrier...... This is ridicuous....Apple should share new update to resolve this or provide option to downgrade the IOS version......

  • by MTMulligan,

    MTMulligan MTMulligan Apr 3, 2014 4:59 AM in response to Ashutosh_loya
    Level 1 (0 points)
    Apr 3, 2014 4:59 AM in response to Ashutosh_loya

    I'm completely unable to use a prepaid SIM card on my factory unlocked iPhone 5S thanks to this change.

     

    Apple should remmeber that it's the end customer, not the networks, that buy devices and pay the bills.

     

    Fail!

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