psychoo118
Level 1 (0 points)

Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

by psychoo118,Solvedanswer
psychoo118 psychoo118
Level 1 (0 points)
A:

Finally(better late than never) Apple published iOS 7.1.1 which fixes our issue. I also upgraded and managed to tether my internet. Anyway I feel very sorry for those who were affected by this issue(because they need it for their job and/or studies) and I unterstand their reaction. But keep in mind that at least they fixed it, and we shouldn't blame Apple for unreal things(like they did it on purpose, even if any evidence says it was a bug). Keep using our iphones until we can

 

Best regards,

psychoo11

Posted on Apr 22, 2014 1:19 PM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by perdoname,

    perdoname perdoname Apr 4, 2014 8:07 AM in response to philgblau
    Level 1 (0 points)
    Apr 4, 2014 8:07 AM in response to philgblau

    The problem clearly affects users where following 3 conditions concur:

     

    1. 1. Iphone 4 or 4s
    2. 2. iOS7.1
    3. 3. Virtual Carrier


    Hi philgblau, it doesn't only affect virtual network operators. My carrier is the network owner, but they are no official Apple partner, which leads to the same problem.

    iTunes is looking for a carrier information update, but since they are no partner, there is no information to be updated and the tethering information cannot be saved.


    The way I get it all carriers, that are no Apple partners are affected – that probably includes all virtual carriers, though other networks like mine can be affected as well.

  • by arthur202,

    arthur202 arthur202 Apr 4, 2014 9:31 AM in response to philgblau
    Level 1 (0 points)
    Apr 4, 2014 9:31 AM in response to philgblau

    Although we are smaller in number, apparently, you should add the iPhone 5 people to the list of those with the problem.  I can't speak for the 5C and 5S owners, since I am not one.

     

    As for Apple's attitude (should it happen to have one), the English expression "the elephant in the room" does come to mind.

  • by snare-cut,

    snare-cut snare-cut Apr 4, 2014 10:35 AM in response to psychoo118
    Level 1 (0 points)
    Apr 4, 2014 10:35 AM in response to psychoo118

    Althoug I have the same problem with iPhone 4. Hotspot is not working.

  • by aburger,

    aburger aburger Apr 4, 2014 12:03 PM in response to psychoo118
    Level 1 (29 points)
    Mac OS X
    Apr 4, 2014 12:03 PM in response to psychoo118

    Hi,

    my bugreport (16341129), which I submitted 3 weeks ago, was determined to be a duplicate of 16319244, yesterday.

    So there might be some progress

    (iPhone 4 & AldiTalk (Germany))

  • by philgblau,

    philgblau philgblau Apr 4, 2014 12:17 PM in response to arthur202
    Level 1 (0 points)
    Apr 4, 2014 12:17 PM in response to arthur202

    As far as I know Iphone5 users have reported solving the issue with the http://www.unlockit.co.nz/ trick.

    Actually my son has an Iphone5 IOS7.1 using the same virtual carrier as I do. He has no problem with the hotspot.

  • by philgblau,

    philgblau philgblau Apr 4, 2014 12:22 PM in response to perdoname
    Level 1 (0 points)
    Apr 4, 2014 12:22 PM in response to perdoname

    Whatever the reason is, it is completely unacceptable that adding up all our time we are wasting thousands of aggregated hours investigating, hanging around in forums or with support, just because someone hasn't done his job in Apple recognizing the issue and providing guidelines to their support teams. The first complaints date back to March 11th.

  • by Gary Valverde,

    Gary Valverde Gary Valverde Apr 4, 2014 2:40 PM in response to philgblau
    Level 1 (0 points)
    Apr 4, 2014 2:40 PM in response to philgblau

    I have de same problem, http://unlockit.co.nz doesn't work for me (i have an Iphone 4).

  • by philgblau,

    philgblau philgblau Apr 4, 2014 8:19 PM in response to Gary Valverde
    Level 1 (0 points)
    Apr 4, 2014 8:19 PM in response to Gary Valverde

    Yes, http://unlockit.co.nz doesn't work for iPhone 4/4s users. As far as I can judge it only worked with iPhone5.

  • by postman_85,

    postman_85 postman_85 Apr 5, 2014 12:30 AM in response to Christian.J
    Level 1 (0 points)
    Apr 5, 2014 12:30 AM in response to Christian.J

    iPhone 5S

    Carrier: Austria BOB

    APN Carrier Settings Profile via www.unlockit.co.nz  installed

     

     

    In my case, the appropriate APN settings are not displayed, but obviously still saved in the background, because although the fields are empty in the settings of the Personal Hotspot with me, this still works!

  • by kam chuan,

    kam chuan kam chuan Apr 5, 2014 12:49 AM in response to den_easy
    Level 1 (0 points)
    Apr 5, 2014 12:49 AM in response to den_easy

    Apple force their customer to change a new android phone.

  • by arthur202,

    arthur202 arthur202 Apr 5, 2014 1:37 AM in response to postman_85
    Level 1 (0 points)
    Apr 5, 2014 1:37 AM in response to postman_85

    In my iPhone 5 with Tuenti in Spain, www.unlockit.co.nz doesn't work.  I still have a Hotspot through a USB camble connection but I never lost that with the switch to 7,1 -- I only lost the WiFi Hotspot connection.  Oh, and I guess I lost confidence in Apple for not saying anything publicly about the problem and not doing anything about it in almost a month.

  • by darockcivic,

    darockcivic darockcivic Apr 5, 2014 6:11 AM in response to psychoo118
    Level 1 (0 points)
    Apr 5, 2014 6:11 AM in response to psychoo118

    Phone: iPhone 4

    iOS: 7.1

    Carrier: Austria/Telering (Belongs to T-Mobile)

     

    No Hotspot since 7.1 update

     

    Discussing the problem with Telering since 2 weeks now without any result. As they have own iPhone 4 with Telering branding and they work, they assume it has something to do with base Setup of my iPhone as it is an unlocked DREI branded Phone.

     

    I have reset und reinstalled it from recovery mode two times.

     

    What I found is, that normally, when I recover my 5s after completion there is a message that appears on screen that says "you number is XXXXXXXX" and everything works great.

     

    This happens on my old 3G, my mums 3GS, my 5S and the 5 of my girlfriend. Not any more on my 4 that has the problem which is currently used by my gradma.

     

    Since Steve Jobs is gone, Apple really started to degrade constantly. Since Apple has given the carriers the possibility to mess around with the software all this stupid things happen. At DREI they removed the 3G Toggle on the unbranded iPhone of a friend. What the heck gives the carrier the right to mess with the software on an unbranded phone.

     

    APPLE!, SOLVE THAT!!!

     

    Bernhard

  • by kedesha,

    kedesha kedesha Apr 5, 2014 8:41 AM in response to psychoo118
    Level 1 (0 points)
    Apr 5, 2014 8:41 AM in response to psychoo118

    Just going to have to downgrade to 7.0.6/4

  • by darockcivic,

    darockcivic darockcivic Apr 5, 2014 9:07 AM in response to kedesha
    Level 1 (0 points)
    Apr 5, 2014 9:07 AM in response to kedesha

    Which is impossible.

     

    Only iPhone 4 can downgrade and also only if you have the shsh blobbs saved ...

     

    Bernhard

  • by lubina2002,

    lubina2002 lubina2002 Apr 5, 2014 5:08 PM in response to psychoo118
    Level 1 (0 points)
    Apr 5, 2014 5:08 PM in response to psychoo118

    Hello Apple. I never thought of writing in this kind of forums, I,m too old and timeless.

     

    Just to say that you, APPLE, are in the wrong direction. You, APPLE, are affecting our work. You, APPLE, are trying to put doors to the forest (Spanish people will understand). You, APPLE, seem to be following an erratic course.

     

    Was it your intention? Do we have to wait any hacker solution? Time to move to android?

     

    This way you are crashing.

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